Free Cancellation Promotion (FAQ)

What is this promotion about?

The free cancellation promotion is a temporary promotion offered by many villa owners to give customers a carefree booking option for their travel planning in 2021.

All new bookings for 2021 can be cancelled free of charge up to 28 days before arrival.

How can I book a villa and secure the benefits of free cancellation?

There is a 'free cancellation' filter on the Fincallorca homepage. All villas that participate in this promotion and offer free cancellation are listed there.

Do all the villas in the portfolio take part in the promotion?

No, the participating villas are listed under the filter "free cancellation".

What payment deadlines apply to the free cancellation promotion?

The regular payment modalities of our terms and conditions apply.

You will find the payment deadlines for the first payment and final payment in detail under 4.3:
(https://www.fincallorca.com/html/insurance-conditions.html#4).

Until when is the free cancellation promotion valid?

The promotion is valid for all new bookings for 2021.

Do I have to give a reason for the cancellation?

No! You can cancel your booking free of charge up to 28 days before your arrival without giving a reason.

What happens if I have to cancel my booking 28 days before arrival?

In this case, the booking will be cancelled free of charge and the period will be released. You will then be refunded your payment.

What happens if I have to cancel my booking less than 28 days before arrival?

In this case point 6.2.d) of the Fincallorca terms and conditions applies: (https://www.fincallorca.com/html/insurance-conditions.html#6)

How can I cancel my booking (free of charge)?

You will receive a personalised link in your booking confirmation which you can use to cancel your booking.

What is the refund procedure if I have redeemed a voucher for the booking?

The refund is always made in the same way as the payment was made. I.e. in the case of a payment with a voucher, a free cancellation will also be refunded in the form of a voucher.

What if I want to change my booked period to another period or another finca after the promotion has expired?

The existing booking can then be cancelled free of charge up to 28 days before arrival and a new booking can be made under the general booking conditions (https://www.fincallorca.com/html/insurance-conditions.html).

Book securely with Fincallorca

Customer-friendly Online Marketing

Fincallorca is obliged to use a customer-based, user-friendly approach to internet marketing. This means that we have to adhere to numerous standards regarding transparency in the research and booking process.

Our Quality Criteria

Fincallorca pays a visit to each and every new property in our programme, and we only use our own professionally-taken pictures. We also write an extensive description of each villa ourselves.

National and International Representation
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The German Travel Association (Deutsche Reiseverband – DRV) is the third-largest travel association in the world, and represents both German and foreign travel agencies, tour operators, transport companies, and other service companies in politics, economics, and in public.

Direct Communication

The Fincallorca Facebook page is updated with new offers and new villas and apartments. We also carry out attractive prize draws here. You can also sign up to our newsletter, which contains last-minute deals and travel offers.

Best-Price Guarantee
Best-Price Guarantee

Have you found one of our villas cheaper elsewhere? Our aim is to always offer you the best possible price for your chosen villa. Send us the offer that you found somewhere else up to five days after your booking, and we will aim to beat it. If we do not manage this, you can cancel your booking with us free of charge.

Licenced Villas
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Fincallorca GmbH has no seat on Mallorca, but is a tourist company registered in the Balearic Islands with the registration number CR/238 and only offers accommodation with a valid licence that can be offered for holiday rental. The licence number can be viewed publicly on every Finca detail page.