Conditions
Deviating from the general cancellation conditions of the Fincallorca Terms and Conditions of Agency and Brokerage, the owner of the participating villa grants a free cancellation option for all new bookings for the travel year 2021 up to 28 days before arrival.
If this booking is cancelled less than 28 days before arrival, point 6.2.d) of Fincallorca GmbH’s general terms and conditions of brokerage apply.
All other points of the general terms and conditions as well as the payment of the service fee and any travel cancellation insurance booked remain unaffected by this
promotion.
To the FAQ
Frequently-Asked Questions (FAQs)
Frequently-Asked Questions (FAQ)
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Is there a 'Tourist Tax' on Mallorca?
Yes. Since 1 July 2016, the Balearic Islands have imposed a so-called 'Ecotasa' (tourist tax), which must be paid by all tourists who visit Mallorca. The cost of this tax varies depending on your chosen accommodation; for villas and apartments, the tax is € 2.00 from 01. May until 31. October, and € 0.50 from 01. November until 30. April (plus 10% VAT (IVA) in each case). From the 9th day of your holiday, the tax rate is reduced by half. The tourist tax must be paid by anyone over the age of 16 (inclusive). The tax is either included in your villa's nightly rate, or must be paid during your stay (ideally upon arrival) in cash to the owner of the villa. Please note that the villa owner is required, as part of their acceptance of the 'Ecotasa', to take your personal details (this may include taking a copy of your passport). If the 'Ecotasa' is to be paid in cash on-site, this will be indicated in the description of the property and in your booking confirmation. You will then arrange the payment of the 'Ecotasa' during your stay directly with the villa owner.
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How does the Booking Process work?
On the details page of every villa, you can send us either a binding booking or a non-binding booking request. If you book bindingly, we will forward your booking information directly to the appropriate house owner and, following their final approval, we will send you your final booking documents by email. If you request a non-binding booking, we will send you a booking offer by email, which you can then book on a binding basis if you so choose. We will then forward your booking information to the appropriate house owner and, following their final approval, we will send you your final booking documents by email.
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Is it possible to pre-reserve your desired period in a villa?
No, due to the high volume of bookings within our villas, it is unfortunately not possible to reserve a desired booking time in an object for a few hours or days.
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How does the Payment Process work?
Following the conclusion of a contract (receipt of the booking confirmation), a deposit is required. This deposit is 30% of the total price of your stay, and must be paid to Fincallorca within 5 days of receipt of the booking confirmation. The final 70% must then be paid 5 weeks before the start of your stay. The applicable payment conditions will be communicated to you in your booking form for a non-binding booking or binding booking. It will also be included in the booking confirmation. For payment of the deposit and the final payment, Fincallorca accepts bank transfer or in case of last minute bookings (up to 6 weeks before arrival) credit card (Visa & Mastercard). In case of payment by credit card, you will receive an individual payment link from us via email.
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Who is covered by the Travel Cancellation Insurance policy?
The Travel Cancellation Insurance that we offer as an intermediary alongside the rental of a villa covers, besides the person in whose name the policy is held, further persons of risk. These persons of risk include, besides the immediate family, anyone travelling as part of the same group, as well as their immediate family and caregivers, as long as no more than 12 people have booked. Events covered by the insurance can be found in § 2 of the insurance terms and conditions.
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When are the Check-In and Check-Out Times?
Your booked accommodation will be ready on your day of arrival by 16.00 CET. On your day of departure, you must leave the property by 10.00. Of course, you can arrive later than 16.00 on your first day; this depends entirely on your flight time.
Arrival at your villa: Checking in to a villa
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Must I provide my ID number after booking?
Requesting your ID number is normal during the process of booking a holiday. When boarding a plane or checking into a hotel, your personal details will, in all likelihood, be checked. We also require the ID number of the main booking person shortly after conclusion of the booking process, and then forward this to the owner of the villa that you have booked. This is required by the Mallorca Tourism Ministry, and also has the practical advantage that it helps the owner to identify you upon arrival.
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Why do all travellers aged 16 and over need to be identified?
Pursuant to art. 50, paragraph 11 of the Balearic Islands Tourism Law (amending act 8/2012 of 19th July to its version of 1st August 2017), the operator of a holiday rental must provide information about his/her holiday guests to the police (Dirección General de Policiá) in accordance with the Law on the Protection of Citizens. This information must be provided for each holiday guest over the age of 16, and must include the following pieces of information: name, surname, identification number, type of identification document, date of issue, sex, date of birth, nationality, arrival date, and traveller's signature. Five weeks before your arrival, Fincallorca will send you a form via email which you must hand to the owner of the property upon arrival.
You can find an example of this form here: Traveller's identification form
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How does the handover of the villa work?
Around 5 weeks before your arrival, you will receive your comprehensive documentation from us regarding the handover of keys and how to get in touch with the house owner or manager on-site. This includes a detailed description of how to get to the property or an easy-to-find meeting point. In case of confusion or a flight delay, please contact the house owner or manager, who will then help you with the way or provide you with a new arrival time. At the house, the owner or manager will then give you the keys to the property, and show you around the most important functions of the property. In order to ease this process, it is important that you give us your flight details - including arrival time, departure time, and flight numbers - at least 4 weeks before your stay. We will then forward this information to the house owner or manager so that they may prepare for your arrival.
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Who will take care of any problems that may arise during my stay?
If there should be problems on-site concerning the house that you have booked or other issues (for example a medical emergency or similar), please contact the house's owner or manager as soon as possible. They can then help you as soon as they are able to. You can also, of course, contact us at any point; we will then forward your concerns to the appropriate person.
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Should I bring my own towels and bed linen, and which other services are included?
Every single villa in our programme offers some inclusive services and amenities. These include, without exception, towels, dish-towels, and bed linen. In addition, they will provide, on the day of arrival, some drinking water, soap in the bathrooms, at least one roll of toilet paper per bathroom, and washing-up liquid. Many villas also offer other amenities, which you can find underneath the price table on each villa's detail page.
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Is there a minimum stay?
With very few exceptions, most houses can only be booked for a minimum of seven nights. Once this minimum is reached, any number of nights over seven is possible. Unless stated otherwise, the arrival day and departure day can be on any day of the week. Please note, however, that villa owners generally wish to avoid having gaps in their villa's availability, so the possible travel period may depend on bookings that are already confirmed.
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Can I bring my dog with me?
Some villas in our programme allow you to bring your dog on holiday with you. With this in mind, we have a 'Dogs Allowed' filter on our website which allows you to choose all of the villas where dogs are permitted. You will then only be shown the villas where dogs are allowed, although this must then be confirmed with the owner. Before we give you the final confirmation that you can bring your dog, we must arrange this with the appropriate villa owner. Please understand that we may ask you for the number of dogs, their breed, and their size. For example, some villas only allow you to bring exactly one dog; others may only wish for holidaymakers to bring small dogs, and so on.
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Can I smoke in my villa?
Every villa in our programme is non-smoking. Smoking is therefore never allowed inside, but rather exclusively in the outdoor areas of the villa.
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What should I do with rubbish during my villa holiday?
A villa holiday is always on a self-service basis. This includes rubbish removal; please note that, unlike in some other countries, there is no authority which arranges rubbish collection at your villa, but rather you must take any rubbish which accumulates to the rubbish tip in each town. Please ask the villa owner or manager when you arrive at the villa where the nearest rubbish tip can be found in order to dispose of any rubbish which builds up during your stay. Please note that these tips may be closed at the weekend, so we recommend going on a weekday to dispose of rubbish.
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How do I avoid an ant infestation at my villa?
To avoid getting ants in your villa, please remove all rubbish as soon as possible. Rubbish contained in plastic bags that is, for example, left by the front door, will always attract bugs like ants. This is even more so in southern Europe than in central or northern Europe. Ants may also come inside, particularly in the kitchen, if leftover food is not thrown away thoroughly enough. With that having been said, ants are a normal part of the scenery at any countryside villa. Should your problem with ants become too much for you during your stay, please contact the owner or manager of the villa so that further steps can be taken to solve the problem.
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What will the access road to my villa be like?
The countryside of Mallorca is subject to a so-called "sealing ban". This means that it is not permitted to tarmac over most natural paths or roads, and must be kept as sturdy earth trails instead. This means that they can be very bumpy and rocky. Please note also that bushes and tree branches may extend far into the road. These factors can sometimes make the journey to your villa, which will likely be located in a countryside location, rather difficult. The car rental companies on Mallorca are aware of this fact, and so are relatively lenient when it comes to returning a car covered in dust. However, we recommend driving slowly and carefully in order to avoid scratches in the surface of the car.
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What will the surroundings of my villa be like?
Modern holiday villas have, in many cases, a long history of development. Even these days on Mallorca, there are numerous active farmers who are specialised in almonds, olives, oranges, and lemons. Many of these also raise typical Mallorca species like donkeys, sheeps, chickens, peacocks, and so on. Anyone renting a villa on Mallorca should keep in mind that some villas will be in close proximity to fields where, for example, sheeps are grazing or other animals are kept. This will also be the cause of a so-called 'Eco-Noise', which is part of any villa holiday. Most people, especially children, understand the importance of looking after such an environment, and some villa owners even offer donkey rides or petting zoos for children to enjoy.
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What kind of standards can I expect when it comes to water, electricity, and so on?
The infrastructure at most villas cannot be compared to other parts of europe, for example when it comes to electricity, that sometimes doesn't flow constantly, or regarding water pressure, warm water service, or how clean the tap water is. However, such minor details are completely normal for countryside locations. If there should be any massive problem during your stay, please contact your villa owner or manager as soon as possible.
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What should I keep in mind when it comes to using the pool?
Mallorca is often called the 'Island of Wind'; this is largely due to the afternoon weather phenomenon called 'Embat', which consists of a strong sea breeze (although this can be welcome due to the heat), which of course sometimes brings leaves and insects into the pinca pool. That is not to say, however, that this makes the pool extremely dirty or affects the PH-value of the pool or the water quality. Most pools have their own net, attached to a long pole, which you can use to clean the surface of the water. The general cleaning of the pool generally takes place automatically via a timed circulating pump, as well as manually by a 'pool boy'. If you have any doubts about the quality of the pool water at your booked villa, please contact your villa's owner or manager so that they can check the water quality for you.
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What does Fincallorca's Best-Price Guarantee mean?
It is our goal to offer you the best product at the best possible price. This means that we are not only very selective when it comes to choosing our villas, but also when it comes to pricing them. Although a majority of the houses in our programme can only be found on our website, there are also villas which you can book through other websites and portals. The point of our best-price guarantee is to ensure that every villa in our programme can be booked via our platform for the best possible price on the market. If you happen to find one of our villas for a cheaper price through someone else, please send us the competing offer up to five days after booking and we will aim to beat the offer. If we are unable to do so, you can cancel your booking with us free of charge. With the Fincallorca best-price guarantee, you are always on the safe side.
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Why is it not possible to select certain time periods, although they are available?
Our landlords themselves are the ones who determine how long is the minimum rental period per stay. The same applies to the arrival and departure days and whether gaps between two stays are permitted. In some houses, due to the owner´s organisational reasons, arrival is only possible on certain days of the week. Through the interaction of these rules, it can happen that certain arrival days and/or departure days are not eligible in the booking form.
Terms and Conditions of Fincallorca GmbH
Terms and Conditions of Agency and Brokerage of FINCALLORCA GmbH
Dear customers,
The following Terms and Conditions of Agency and Brokerage between you – hereinafter the “customer” – and FINCALLORCA GMBH – hereinafter “FINCALLORCA” – shall become part of the brokerage contract, given that these are effectively agreed upon as you make a booking for a holiday home/holiday apartment. “Holiday apartments” and “holiday homes” shall hereinafter be jointly referred to as a “holiday property”. The following Terms and Conditions of Agency and Brokerage at the same time govern the contractual relationship between you and the owner/lessor, with whom the contract on the brokerage by FINCALLORCA is concluded. The owner or lessor of the holiday property will hereinafter, for reasons of simplicity, be referred to as the “lessor”. Therefore, please read through these terms and conditions carefully.
- Position and performances of FINCALLORCA, applicable legal provisions
- Booking process
- Information, references
- Payment processing
- Deposit
- Withdrawal by the customer before the beginning of the booking (arrival) / Cancellation costs
- Termination for reasons of conduct
- Unutilised service
- Obligations of the customer vis-à-vis FINCALLORCA and the lessor, termination by the customer
- Obligations vis-à-vis the lessor
- Arrival and departure time, delayed arrival
- Obligations of FINCALLORCA regarding entry regulations and visa entry requirements
- Liability of the mediator
- Place of jurisdiction and governing law, consumer dispute resolution
1. Position and performances of FINCALLORCA, applicable legal provisions
1.1. On its websites, FINCALLORCA offers brokerage services for third-party performances, viz. contracts with lessors of holiday properties. FINCALLORCA merely assumes the position of a mediator between the customer and the lessor.
1.2. If FINCALLORCA brokers a composite performance by the lessor, consisting of the touristic main performance and ancillary performances (e.g. accommodation and transport) and if these ancillary performances of the lessor are an essential component of the main performance, FINCALLORCA merely assumes the position of a mediator for the contract between the customer and the lessor. The same applies if the ancillary performances of the mediated lessor do not make up a significant share of the overall value in the composition of the performance of the provider and neither represent an essential characteristic of the performance composition of the provider or FINCALLORCA itself, nor are they advertised as such.
1.3. As a mediator, FINCALLORCA assumes the position of a provider of associated travel services, given that the conditions to offer associated travel services under the legal provisions of § 651w BGB [German Civil Code] are met by FINCALLORCA.
1.4. Without prejudice to the obligations of FINCALLORCA as a provider of associated travel services (particularly the transfer of the legally prescribed form and the conclusion of customer deposit insurance in case of collection activity by FINCALLORCA) and the legal consequences in case these legal obligations are not met, FINCALLORCA is neither a travel organiser nor a contracting party to the rental contract over the holiday property concluded with a booking, also if the conditions specified in 1.2 or 1.3 are met. As such, the company is not liable for the information provided by the lessor on prices or performances, for the performance itself, or for any shortcomings in the performance. Any liability of FINCALLORCA resulting from the brokerage contract and legal provisions, particularly the mandatory provisions on teleservices and electronic business, shall remain unaffected.
1.5. The rights and obligations of FINCALLORCA as a mediator result from these Terms and Conditions of Agency and Brokerage as well as any supplementary contractual agreements, alternatively from the legal provisions laid out in §§ 675, 631 et seqq. BGB (provisions on agency business against payment).
1.6. If the following provisions contain regulations on the stay as well as the rights and obligations of the customer and the lessor, these regulations will be made by FINCALLORCA as a commercial agent in the name of the lessor and with the authority to represent them; they shall become content of the contract which comes into being through the mediation by FINCALLORCA.
2. Booking process
2.1. For bookings made by telephone, in writing, or via e-mail or fax, the following applies:
a) With the booking, the customer offers the lessor the conclusion of a rental contract on the holiday property vis-à-vis FINCALLORCA as its legal agent in a binding manner.
b) The rental contract with the lessor enters into force with the receipt of the booking confirmation (declaration of acceptance), which is made by FINCALLORCA in the name of the lessor as its agent and representative. The booking confirmation does not require a certain form.
2.2. Bookings can be made without individual communication through an online booking process (contract of electronic commerce). For the conclusion of the contract, the following applies:
a) The online booking process is explained to the customer through the relevant internet presence of FINCALLORCA. The customer has a relevant correction option available to correct their entries and to delete or reset the entire online booking form. The use of this option is explained. The contract languages offered to perform the online booking are indicated. If the contract text is stored by FINCALLORCA in the online booking system, the customer will be informed of said storage and the option to access the contract text at a later time.
b) By pressing the button “Book now”, the customer offers the lessor the conclusion of a rental contract vis-à-vis FINCALLORCA as its legal agent in a binding manner. The receipt of booking will immediately be confirmed to the travelling party electronically.
c) The transfer of the offer to conclude a contract by pressing the button “Book now” does not substantiate any claim of the customer to the conclusion of a rental contract in accordance with their booking details. The lessor or, as its representative, FINCALLORCA are on the contrary free to accept or reject the contract offer of the customer.
d) The contract is concluded when the customer receives the booking confirmation from FINCALLORCA.
3. Information, references
3.1. When providing references and information, FINCALLORCA shall be liable, within the framework of legal regulations and contractual provisions, for the proper selection of the source of said information and its correct transfer to the customer. Information agreements containing a contractual primary obligation to provide information shall only be deemed concluded if done so expressly. In accordance with § 675 (2) BGB, FINCALLORCA shall not be liable for the accuracy of the provided information, except for those cases in which a special information agreement was concluded.
3.2. Without an express agreement, FINCALLORCA does not assume any warranty within the meaning of § 276(1) sentence 1 BGB for information on prices, performances, booking conditions, and other circumstances of the travel service provided, nor does it guarantee delivery concerning the information provided about the availability of the services mediated by FINCALLORCA within the meaning of this regulation.
3.3. FINCALLORCA shall only receive special requests to pass them on to the lessor to receive the brokerage services. Unless expressly agreed otherwise, FINCALLORCA is not obligated to fulfil said special requests. These additionally do not form a condition or contractual basis for the mediation order or for the booking declaration of the customer to be transferred from the mediator to the lessor. It is pointed out to the customer that special requests usually only become a part of the contractual obligations of the service provider if these are expressly confirmed by the service provider.
4. Payment processing
4.1. The lessor has granted FINCALLORCA the power of commercial representation to collect all payments to the lessor, including cancellation fees and other payments to the lessor.
4.2. If FINCALLORCA, in its capacity as a mediator, assumes the function of a broker of associated travel services in accordance with § 651w BGB (see Clause 1.3), the following shall apply: FINCALLORCA may only request and accept payments of the customer for remuneration of travel services after ensuring that these will be reimbursed to the customer if these travel services are to be performed by FINCALLORCA itself or if the claims for remuneration of service providers who receive the brokerage are still to be performed, and in case of insolvency of FINCALLORCA as the mediator of associated travel services
a) travel services will be cancelled; or
b) the customer fulfils payment requests for performed travel services by service providers who receive brokerage services and were unsatisfied.
FINCALLORCA shall provide this security when brokering associated travel services by taking out insolvency insurance in acc. with § 651w (3) BGB under specification of the name and contact information of the securer of the customers’ money in a clear, comprehensible, and emphasised form and by transferring a relevant security certificate for all customer payments to the brokers of associated travel service, which results in these payments only becoming due after transfer of said security certificate for associated travel services.
4.3. A down payment becomes due upon conclusion of the contract (receival of the booking confirmation). The height of the down payment amounts to 30% of the rental price which must be settled vis-à-vis FINCALLORCA within 5 working days after the booking confirmation. The remaining amount must be paid to FINCALLORCA 5 weeks before commencing the trip. The customer shall be informed about these payment conditions before booking; this information is included with the general information on the availability of the holiday property. The punctuality of a payment is determined by receipt by FINCALLORCA.
4.4. If the down payment and/or the remaining payment is not received by FINCALLORCA or the agreed payment recipient within these deadlines, notwithstanding the fact that the holiday property is available as contractually agreed and the customer does not have any contractual or legal lien, FINCALLORCA is entitled to, after issuing a reminder with a deadline in the name of and with the power of attorney of the lessor, to declare its withdrawal from the contract and to charge the customer lump-sum withdrawal fees on behalf of the lessor, in accordance with Clause 6.2.
4.5. If the lessor is willing and able to transfer the booked holiday property as contractually agreed and if the customer does not have any contractual or legal lien, no claim to occupy the property nor to any contractual performances exists without complete payment.
5. Deposit
5.1. If deposits are to be posted, this shall only substantiate a deposit relationship between the customer and the lessor of the holiday property. FINCALLORCA in no way assumes any obligation to either settle or repay deposits.
5.2. If the lessor demands a deposit, this will be specified in the description of the holiday property as well as in the order confirmation. If notice is made herein that the deposit must be paid to FINCALLORCA, FINCALLORCA, as a commercial agent, merely assumes the position of the lessor’s collection agent.
5.3. The deposit must in principle be posted in cash. In general, it is not possible to post a deposit using a cheque; deposits can only be posted using a credit card if this has been expressly agreed in individual cases.
5.4. The deposit serves as a security for the obligation of the customer to return the keys, to pay the consumption-dependent ancillary costs such as electricity, water, gas, and phone charges, to compensate for damages to the holiday property, as well as to compensate for damages incurred if the final cleaning is not performed in a proper manner.
5.5. The lessor or its representative is entitled to make appropriate deductions from the deposit.
5.6. If the lessor or its representatives do not compensate claims under Clause 5.4 from the deposit, it will be repaid on the last day of the booking, before the guest departs. Otherwise, the settlement and any repayments will be made at the latest 14 days after the end of the booking.
6. Withdrawal by the customer before the beginning of the booking (arrival) / Cancellation costs
6.1. It is pointed out that no legal right of withdrawal exists for contracts on holiday properties vis-à-vis lessors, either domestic or foreign; furthermore, in accordance with § 312g (2) sentence 1 clause 9 BGB, no right of revocation exists for contracts on holiday properties concluded at a distance. However, a right of withdrawal does exist if the contract is concluded away from business premises. Nevertheless, the customer is granted a contractual right of revocation by the lessor for contracts mediated by FINCALLORCA, in accordance with the following provisions, unless the lessor has explicitly specified a deviating regulation in the offer. The declaration of revocation before the beginning of the booking should exclusively be directed towards FINCALLORCA as the lessor’s commercial agent. It is strongly encouraged to declare revocation in the text form.
6.2. Lessors can – unless contractually agreed otherwise – charge the following lump sum revocation fees in case of revocation, to be collected by FINCALLORCA as the collection representative. Their calculation takes into account saved expenses as well as a typically possible occupancy of the holiday property in another fashion. These lump-sum revocation fees are as follows:
a) For revocations up to 90 days before the beginning of the booking, 30% of the rental price.
b) From the 89th day up to and including the 60th day before the beginning of the booking, 50% of the rental price.
c) From the 59th day up to and including the 30th day before the beginning of the booking, 75% of the rental price.
d) From the 29th day up to and including the day on which the booking begins, and in case of non-arrival without a declaration of revocation, 90% of the rental price.
6.3. In case the lump sum revocation costs are asserted in accordance with the aforementioned provisions of Clause 6.2, the lessor is not obligated to provide proof of a different occupancy of the holiday property over the originally agreed contract period. Nevertheless, the customer expressly reserves the right to prove directly vis-à-vis the lessor or vis-à-vis FINCALLORCA that the lessor actually did not incur any damages or incurred significantly lower damages than the respectively asserted lump sum compensation. If such proof is provided, the customer shall only be obligated to pay the lower amount.
6.4. The lessor, or FINCALLORCA as its representative, reserve the right to, in the place of the lump sum compensation, assert compensation for the precise loss under consideration of income from another occupancy as well as expenses saved. In this case, the calculation must be proved to the customer with substantiation.
6.5. The customer expressly reserves the right to prove directly vis-à-vis the lessor or vis-à-vis FINCALLORCA that the lessor actually did not incur any damages or incurred significantly lower damages than the respectively asserted lump sum compensation. If such proof is provided, the customer shall only be obligated to pay the lower amount.
6.6. In each instance of a revocation, the customer is entitled to appoint a replacement person, pursuant to the booking contract, who enters into the contract concluded with the customer and takes on all rights and obligations. The lessor can either themselves or via FINCALLORCA as its representative object to the entry of the replacement person into the contract if said person or their fellow traveller(s) do not meet the contractual agreements or other contractually agreed essential circumstances necessary for the performance of the contract and the contractual use of the holiday property.
6.7. It is expressly recommended to take out travel cancellation insurance. Said insurance can be taken out via FINCALLORCA.
7. Termination for reasons of conduct
The lessor or its local authorised person or FINCALLORCA as its representative reserves the right to terminate the contract after the beginning of the booking if the customer and/or their fellow travellers sustainably disrupt the performance of the contract, ignoring a warning, or if their conduct is in breach of contract to such an extent that this justifies immediate termination of the contract. This particularly applies to instances of intentional or grossly negligent damages to the holiday property or its inventory as well as culpable infringements against the special obligations following Clause 10 of these terms and conditions. If the contract is terminated, the lessor still reserves the right to claim the rental price; however, the lessor must deduct the value of those benefits attained through a different occupation of the holiday property.
8. Unutilised service
8.1. If the customer does not, or not completely, use services of the lessor contractually provided to them, particularly attributable to late arrival and/or early departure because of illness or other reasons for which neither the lessor nor FINCALLORCA is responsible, they shall not have the right to claim pro rata reimbursement.
8.2. However, the lessor shall pay to the customer those amounts which they earn from a different occupancy of the property, as well as expenses saved
8.3. The customer reserves the right to prove to the lessor that they made earnings through a different rental of the property or that the relevant income and/or expenses saved exceeded those considered by the lessor.
8.4. It is pointed out to the customer that costs incurred by a termination of a stay through no fault of their own can only be covered by special travel cancellation insurance and not by ordinary travel cancellation insurance. Said special travel cancellation insurance is not included in the price for the holiday property; however, it is still recommended.
9. Obligations of the customer vis-à-vis FINCALLORCA and the lessor, termination by the customer
9.1. The customer shall immediately report any deficiencies by FINCALLORCA to the mediation service of FINCALLORCA and provide the opportunity to remedy the problem. If the customer fails to report through fault of its own, all claims of the customer resulting from the mediation contract shall lapse, if FINCALLORCA would otherwise have been able to provide appropriate assistance.
9.2. The customer shall immediately report deficiencies to the holiday property itself, its furnishings, or other deficiencies or malfunctions to the contact specified by FINCALLORCA, without a special reference towards the lessor themselves, and request a remedy. If said report is not submitted through the customer’s own fault, they shall have no claims vis-à-vis the lessor if they would have been able to immediately remedy to deficiency or malfunction, or remedy the situation by providing another, equivalent holiday property.
9.3. To ensure that the customer is not disadvantaged in providing proof that damages to the holiday property or its facilities are to no fault of their own or in proving the extent of the damages, it is strictly recommended that any damages determined when moving in or at a later point are immediately reported to the lessor or their appointed agent, also if the customer did not cause said damages or if they do not disturb them.
9.4. If the stay at the holiday property is severely impaired by a defect or malfunction for which the lessor is contractually liable, the customer reserves the right to terminate the contract with the lessor. The same applies if it cannot reasonably be expected from them to continue their stay because of said defect or malfunction for an important reason apparent to the lessor. Termination shall only be allowed if the lessor or, if available and contractually agreed, their agent allow an appropriate deadline set by the customer to pass without remedying the defect. No deadline must be set if the defect cannot be remedied, if this is refused by the lessor or their agent, or if a special interest of the customer entitles them to extraordinary termination.
10. Obligations vis-à-vis the lessor
10.1. The holiday property may only be occupied by those persons specified in the contract. In the event of overoccupancy, the lessor, without prejudice to their right to terminate the contract, is entitled to demand an appropriate, additional remuneration for the period of overoccupancy. The surplus persons are to leave the property immediately.
10.2. Visits of any third parties who are not specified as fellow travellers within the framework of the contractual agreements, with a stay extending 24 hours and particularly those including an overnight stay, shall be reported to the lessor. If said notification is not made, or if such visits objectively constitute additional occupancy of the holiday property, the provisions of Clause 9.1. shall apply mutatis mutandis.
10.3. The customer and their fellow travellers undertake to treat the property with care. Customers also undertake to take all efforts which can reasonably be expected from them to contribute to the remedying of any service impairments and reduce potential damages to a minimum.
10.4. The customer shall exactly follow the (operating) instructions on the use of the property and its facilities available in the holiday property or communicate to them on site. In particular, customers are prohibited from making any interventions to the technical facilities of the holiday property, including the electrical installations, the water and sewerage supply, individual appliances, heating, the circulating pump installations of swimming pools, and locking devices without the approval of the owner or their agent. The customer shall be liable for any damages culpably caused by a relevant infringement, if applicable jointly and severally together with their fellow travellers.
10.5. The customer undertakes to observe the local regulations communicated to them, particularly those on fire and noise prevention and the water supply.
10.6. Customers furthermore undertake to regularly clean the holiday property, which shall be left in a clean condition before departure. Any final cleaning included in the price does not cover the cleaning of the dishwasher and the stove, the oven, the refrigerator, and the kitchen appliances; these must be left in a perfectly clean condition. If any extra cleaning is required, the lessor shall charge the cleaning time. Any defilements or damages to the property’s facilities which cannot be remedied by usual means shall be charged separately. Any indemnifications resulting from the aforementioned provisions to the detriment of the customer must be paid to the lessor before departure and can be deducted if a deposit has been posted.
10.7. Pets may only be brought along after prior authorisation by the lessor. The species, size, and number of animals must be indicated precisely and truthfully. The culpable refraining of providing information, or the culpable provision of false information, might constitute grounds for extraordinary termination on the part of the lessor.
11. Arrival and departure time, delayed arrival
11.1. The customer can move into the holiday property on the day of arrival at the time specified in the documents on the brokered holiday property. No claim to prior occupancy exists.
11.2. FINCALLORCA shall provide information on the latest possible time of arrival. No claim to a key transfer or property takeover exists in case of delayed arrival.
11.3. Guests shall always communicate late arrivals to the contact specified in the applicable documents, this particularly applies if the lessor or a local agent is willing to arrange for a delayed (key) transfer in exceptional cases.
11.4. The guest shall bear the accommodation costs incurred due to delayed arrival.
12. Obligations of FINCALLORCA regarding entry regulations and visa entry requirements
12.1. FINCALLORCA shall only inform the customer of the entry and visa regulations if such an order is expressly agreed on. In all other cases, any such duty to clarify or inform only exists if special conditions, either known to FINCALLORCA or publicly evident, necessitate and express notice and the relevant information is not already contained in the offer documents available to the customer.
12.2. Such duties to inform on the part of FINCALLORCA are limited to communicating information from current, industry-standard information sources. FINCALLORCA is not subject to any special research obligation without an express agreement. FINCALLORCA can also fulfil its obligation to provide information by providing reference that the customer should themselves follow up with the information points worth considering.
12.3. The aforementioned provisions shall apply mutatis mutandis to providing information on customs regulations, health regulations for entry, health-related precautionary measures to be taken by the customer and their fellow travellers, as well as for import and export regulations.
13. Liability of the mediator
13.1. If FINCALLORCA has not expressly agreed with the customer to assume a contractual duty, FINCALLORCA shall only be liable for the proper fulfilment of the agency duties. These agency duties in particular include the legally effective transfer of the offer to conclude a contract with the service providers to receive brokerage services, as well as, in the case of acceptance of the contract offer by the service providers to receive brokerage services, the transfer of the confirmation of contract on behalf of and for the account of the service providers to receive brokerage services.
13.2. FINCALLORCA shall not be liable for defects and damages to the customer arising from the mediated travel service. This shall not apply if FINCALLORCA reached an express agreement on the service or the securing of the service, in particular, if this significantly deviates from the service description of the service provider.
13.3. The preceding regulations shall not do prejudice to any of FINCALLORCA’s own liability resulting from the culpable infraction of its agency duties.
13.4. The liability of a mediator pursuant to § 651w (4) BGB and § 651x BGB shall remain unaffected by the regulations above.
14. Place of jurisdiction and governing law, consumer dispute resolution
14.1. FINCALLORCA points out that, against the background of the law on consumer dispute resolution, FINCALLORCA does not take part in any voluntary consumer dispute resolution. If consumer dispute resolution becomes mandatory for FINCALLORCA after its publication, FINCALLORCA shall inform the consumer in some suitable form. For all contracts concluded with electronic transactions, FINCALLORCA makes reference to the European online dispute resolution platform https://ec.europa.eu/consumers/odr/.
14.2. For FINCALLORCA’s agency service, German law shall solely apply to the entire legal and contractual relationship between the customer and FINCALLORCA.
14.3. The customer can only take legal action against FINCALLORCA, if FINCALLORCA is used as a mediator, at its place of business.
14.4. For any claims asserted by FINCALLORCA vis-à-vis the customer, if any claims from the mediation contract are asserted, the customer’s place of residence shall be decisive. For claims against customers who are merchants or legal entities under public or private law with a place of residence or permanent address abroad, or whose place of residence or permanent address is unknown at the time the claim is asserted, and given that claims from the mediation contract are asserted, the place of jurisdiction is agreed as the place of business of FINCALLORCA.
14.5. The regulations above do not apply:
a) if and insofar as any regulations from international agreements or European law, which cannot be overridden contractually and apply to the mediation contract between the customer and FINCALLORCA, result in deviating circumstances to the benefit of the customer; or
b) if and insofar as any regulations in an EU member state of which the customer is a citizen, which cannot be overridden contractually and apply to the mediation contract, offer more beneficial terms to the customer than the aforementioned regulations or the relevant German provisions.
© These Terms and Conditions of Agency and Brokerage are protected by copyright; FINCALLORCA GmbH & Noll | Hütten | Dukic Rechtsanwälte, Munich | Stuttgart, 2004 – 2019
Download:
BookingConditions.pdf
Terminos_y_condiciones_de_intermediacion.pdf
Rural Villa ”Bonita”
near Artà (East)- Magnificent 2 person refuge
- Very quiet location
- Comfortable living
before arrival, without giving reasons.
The service fee and any travel cancellation
insurance booked remain
unaffected by this promotion.
To the FAQ
(Villas with free cancellation)
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Location of the Rural Villa
The villa "Bonita" is a small dream villa, completely renovated in 2012, near the beach for two people looking for a quiet, romantic holiday getaway. It is located in the green hills between Artà and the sea and is surrounded by a 7,000 m² natural garden. Cala Ratjada with its beautiful beach and harbour promenade is only a few minutes' drive away. Daily shopping and dining options can be found there or in Artá.
Map ViewThe Rural Villa at a Glance
Very quiet location
Comfortable living
Supermarket "Naturalia Artà" (4.6 km)
ATM Caixabank (5.3 km)
Weekly market "Artà" (6.5 km)
Golf course "Pula Golf" (4.4 km)
Airport "Palma de Mallorca" (70.3 km)
Detailed Description
"Bonita", the little pretty one. This enchanting two-person domicile lies peacefully between the beautiful town of Artà and the sea, with a magnificent view of the surrounding hills. The cottage itself is located on a plot of about 7,000 m², with a large lawn transitioning into a typical natural Mediterranean garden, where many hours can be spent in the rejuvenating fresh air. Depending on the season, almond, lemon, orange, and fig trees spread their fragrance, with a large plot of cacao trees to give them some competition. A spacious stone terrace extends in front of the 70 m² building, with attractive outdoor furniture and a shady sunscreen. This will be the place where you start your day and bring it to a close, doing whatever you like, because here there is no schedule and nothing you have to do. This area extends across the entire width of the house and leads on one side to the small pool zone, where the pool, with green mosaic tiles and an entry stair, is set into the deck. If you don't want to swim in the sea nearby, you can take a refreshing break from the warm Mallorcan sun right here, any time.
The house is one of those rare properties that have just one bedroom. This makes it a "true" two-person residence, which is seldom seen on Mallorca, especially suitable for couples looking to spend a romantic holiday for two, or with their baby. The interior of the villa truly lives up to its name.
The atmosphere is cute and spending time indoors will certainly be a pleasure. A practical feature is the entry from the terrace directly into the living room, in which the kitchen – with microwave, refrigerator with freezer combo, 4-burner hob, etc. – for self-catering is also integrated. Who wants to walk a long way to set the table while on holiday? When the mood strikes, just have a seat at the little round table here and eat indoors, or sip a coffee for a little break. Or get comfortable on the corner seat, dig into a good book, watch TV, or listen to music. The comfortable bedroom, in the other part of the house, awaits the lazy and those who sleep in, so they can take advantage of the quiet surroundings and fill up their tanks again. Directly adjacent to the bedroom is the bathroom with shower, which is both practical and tasteful. The wireless Internet connection works outside the villa as well, so you can use any laptop or iPad you may have brought while sitting out on the terrace.
The area around Artà is known for its lovely, appealing atmosphere. Nevertheless, many destinations in the nearby area beckon with excursions that bring a little variety into the day. Every Tuesday, the weekly market takes place in the centre of Artà, which you should definitely visit. On Fridays you can visit the market in Son Servera (about 9 km). Each has culinary specialties and pretty Mallorcan handicrafts. The latter also make great souvenirs. The sea is easy to reach, just a few minutes' drive from the house. The beautiful beaches of Mallorca, such as Cala Torta and Cala Mesquida), with white sand and a gentle slope down to the sea, are thus always within an easy drive. Because it applies so very well to this villa, it is worth pointing out again that the location is absolutely quiet, so you can spend a relaxing, idyllic holiday here. The house has our very special and whole-hearted recommendation.
(Licence Number: ETV/2619, Name: Bonita)
Floor plan
Video
Prices and Conditions
- Season Prices
- Additional Services and Deposit (1)
- Included Services (8)
- Optional Services (2)
- Best-Price Guarantee
Additional Services and Deposit
- The so-called "Ecotasa" (Tourist Tax) must be paid on-site in cash. Find more information about the costs here: Frequently-Asked Questions (FAQs) Frequently-Asked Questions (FAQs)
Included Services
- One roll of toilet paper in every bathroom
- Hand soap in every bathroom
- Washing-up liquid and sponge in the kitchen
- Dishwasher tabs (if applicable)
- Free final cleaning
- 1 - 3 bottles of water
- Free bed sheets and towels
- Kitchen towels
Important Booking Information
In this villa, a Baby Set consisting of baby cot and high chair is available on request.Aircondition costs: The optional use of the air-conditioning included (From 09:00 pm until 08:00 am).
Booking Calendar/Availability of the Rural Villa
- available
- Arrival/departure
- occupied
- on request
You will be looked after on-site by:
MartinVisited & photographed
We visit each property and take our own photos.Direct contact
We work together closely with the property owners themselves.Described by us
Descriptions based on our on-site visit and photographs.Reviews
Reviews
Reviewed by: Claudia
29.01.2020Very nice little finca, well maintained and very clean!Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Good (4)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Satisfactory (3)
Reviewed by: Matthias
21.10.2019Beautiful, small finca, rural and quiet. Nevertheless not too lonely, as there are more fincas in the immediate vicinity. Due to the beautiful, old trees at the border to the neighbouring property, one always finds a shady place. The Finca itself is simple, but spotlessly clean and functional furnished. Everything you need is there and in good condition. Microwave, grill, washing machine, dishwasher, etc. function without defects. Even kitchen and hygiene articles are available. Very good, fast and friendly service by the administrator (Martin), who speaks the German language very well. We spent ten wonderful days in the Finca Bonita and enjoyed the island Mallorca once again very much.Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Mario
09.10.2019Super beautiful small Finca for 2 persons! With a baby, it would also be recommendable. Everything you need for a relaxing holiday. The proximity to Arta and the beautiful beaches Cala Torta or Cala Agulla is also great. All in all a super great week in a super nice little finca.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Good (4)
- Service and booking Outstanding (5)
Reviewed by: Michael
03.10.2019Great Finca, you have everything you need for daily life, it is very clean and maintained from inside and outside. It is a very pleasant quiet location, ideal for relaxing. The contact is very good and also the personal meeting on site was very pleasant and the tips from the landlord where to go were top. I'd love to do it again.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Timo
28.07.2019The Finca Bonita leaves nothing to be desired. Everything looks just as beautiful, neat and clean as on the photos. The pool is of course the highlight. Martin was very friendly, helpful and took care of our well-being at all times. Despite the fact that the island is very crowded at this time of year, the finca offers a quiet and relaxed atmosphere. We could recover well and enjoy the time. Many thanks to Martin for the support on site. We'll definitely be back.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Axel
30.06.2019It was all the way we booked it, even better.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Dietmar
18.06.2019It was all sooooo dreamlike beautifulTranslated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking No rating
Reviewed by: Herbert
05.06.2019A beautiful finca, just right for two people looking for peace and relaxation. The location of the finca invites to many sightseeing trips to nearby towns and historical places. The Finca Bonita is very well equipped and very clean. The small pool offers welcome refreshment. Especially the loving care by the owner / administrator Martin is to be erwhTranslated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Good (4)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Dietmar
19.05.2019Great finca for 2 persons in a quiet location. Good mixture of sun and shade places by trees. We felt very comfortable and will definitely come back again.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Christoph
06.05.2019Everything top - gladly againTranslated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Gabriele
31.03.2019A sweet Finca in a beautiful quiet environment, super equipped and our contact Marti was super nice...all in all so that we will certainly come back again!Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Rene
26.02.2019We were at the finca in February. Unfortunately, the Finca probably suffers from a humidity problem. It smells very musty there, so you can only stand it with open windows and doors. We preferred to leave our clothes in the suitcase, as the wardrobe smelled very much like mold and stick. The equipment is very poor. The Internet had not worked during our stay. The Finca is in comparison to the other Fincas quite cheap, but all times not worth their money.Translated by Google
- Facilities Poor (2)
- Cleanliness Good (4)
- Exterior Satisfactory (3)
- Location Good (4)
- On-site service Satisfactory (3)
- Service and booking Outstanding (5)
Reviewed by: Stefan
08.01.2019Reality and fiction are often two pairs of shoes. Not so at the Finca Bonita. The famous cottage looks exactly the same as on the pictures and also the description fits. The Bonita is small and fine, ideal for relaxing days for two, wonderfully secluded, so that at night only a few grazing sheep can be heard and the magnificent starry sky can be seen. Everything on a good level, in the kitchen everything is available, the Wlan works perfectly, as well as the heating (yes, on New Year's Eve it got a bit cold at night). Therefore we could only use the small pool for a few refreshing foot baths. Administrator Martin was there when we needed him. Yes, the Finca Bonita is worth a trip.Translated by Google
- Facilities Good (4)
- Cleanliness Good (4)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Good (4)
Reviewed by: Ute
22.08.2018We found everything as described. The landlord is very friendly, speaks good German and took care of everything immediately if there were any questions. The Finca is well equipped, very clean, after one week was cleaned, the pool and garden were regularly maintained. A perfect place to relax in pairs. We would always book this small finca again.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Christoph
28.06.2018Everything works well, Finca is greatTranslated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Thomas
29.04.2018tiptope 2 people finca, everything was fineTranslated by Google
- Facilities Good (4)
- Cleanliness Good (4)
- Exterior Good (4)
- Location Satisfactory (3)
- On-site service Good (4)
- Service and booking Satisfactory (3)
Reviewed by: Susanne Goss
01.10.2017Beautiful house!!Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Susanne
01.10.2017We liked the house very much.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Johanna
19.09.2017A secluded, beautiful little finca with great outdoor area. The beautiful city of Arta can be reached in a few minutes by car, so you can get there locally with food and all the other things you need. The on-site support is excellent, tips for attractions, restaurants and especially great beaches included.Translated by Google
- Facilities Good (4)
- Cleanliness Good (4)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Good (4)
Reviewed by: Beatrix
14.09.2017the small finca has everything you need. The location is ideal, on the one hand very quiet, on the other hand you can reach the nearby town of Arta in just a few minutes. Arta offers a lot, good restaurants, market, small shops, ATM, etc. The finca is very clean and is cared for by Martin, who is immediately on hand, if it does not work out or help is needed. The small pool is regularly maintained. We felt very comfortable and would book the finca again, we have already three times the services of Fincallorca claimed and are very satisfied, book, pay, the whole settlement TOP!Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Christoph
05.09.2017We felt very comfortable in the Finca Bonita and like to come back. The decor and location were absolutely perfect for our purposes. Noteworthy is the excellent care by Martin, who visited several times a week and looked to the right. The peaches were lovely! 2 small suggestions we have: the WLAN was quite unstable and the data transmission rather weak. For holidays maybe ok, but definitely too weak to work. For peace seekers is crucial, who rents in the two neighboring fincas, screaming toddlers can affect a romantic couples vacation something.Translated by Google
- Facilities Good (4)
- Cleanliness Good (4)
- Exterior Good (4)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Doris
10.05.2017We were completely satisfied!Translated by Google
- Facilities Good (4)
- Cleanliness Good (4)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Good (4)
- Service and booking Outstanding (5)
Reviewed by: Ursula Gehling-Wilken
16.03.2017Small paradise ideal to relaxTranslated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Roland Grebe
23.01.2017The finca is very quiet and the size is suitable for 2 persons. The sleeping area is connected by a corridor, but not separated by a wall from the living area. Thus, no separate privacy is possible. The equipment is functional, could be extended in the kitchen area with respect to dishes, utensils and spices. The on-site support by Martin was optimal. Wishes concerning further blankets and spices were fulfilled immediately. Also we were supplied with fresh fruit and in the fridge were drinks available. We felt very comfortable in the winter week and could recover well.Translated by Google
- Facilities Satisfactory (3)
- Cleanliness Outstanding (5)
- Exterior Good (4)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Rudolf und Anne
28.09.2016The Finca Bonita is ideal for 2 persons. It is very clean, nice and functional. The reception by Martin was very cordial. We were very happy about the prepared drinks and the fruit basket. He also gave very good advice on beautiful beaches and good restaurants. Defective SAT receiver was replaced immediately after registration. Good Wi-Fi. The location is really quiet. Nice little pool, nice terrace and sunbathing area. The service by Fincallorca was excellent.Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Good (4)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Uli B.
11.09.2016We had wonderful days in this beautiful finca. The "care" and the service on site were excellent. All in all succeeded and absolutely to be recommended!Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: snake
06.06.2016Everything without complaint. Only the beds were too hard for us. Mattresses were exchanged. Everything good from then on.Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Good (4)
Reviewed by: Sven Schmadtke
03.05.2016It was fantastic, great service (water & fruits), great location. Gladly and definitely again :-)Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Hohl Daniela
22.04.2016We were from 11.4 - 22.4.2016 in the Finca Bonita. We had weather luck. Only one day covered and rain only once a night. The finca we have found very clean. The location is 2 km outside Arta on a side street, which ends in a dead end. You are in absolute peace in the countryside. The only sounds come from the different animals in the area. The small pool has got a new railing. (Not yet from the photo) Also a fixed mounted large sunscreen (not even on photo) It's all there. In the kitchen are missing little things like good knives or setting boards. You're doing a self-catering here. Small grill available, which we also briskly used. The kitchen has (not as in the description) only a 2-plate stove. The pans are too big for that. You do not cook at the same time with two pans. The on-site support was right there when we needed it. A TV with many channels and good internet. For the cooler days there are 3 electric ovens and a fireplace in the house. Right on the doorstep in the small grove you will find firewood and the landlord also ensures Stock.Ein really recommended Finca. In the summer there is certainly a mosquito problem there.Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Renate luginbühl
11.04.2016We were just thrilled the tranquility was just right. Location, etc. We will book again for sure.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Good (4)
- Service and booking Outstanding (5)
Reviewed by: Ina Degen
16.08.2015a beautiful finca for two people, which is in a fantastic location. If you are looking for peace, this is the place for you ...Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Good (4)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Good (4)
Reviewed by: Sven-Henning Neuhaus
05.08.2015The finca was a dream !!!! Without a doubt, the perfect place at the perfect time.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Simone Schmidt
27.07.2015We are with all points (cleanliness, location, service Fincallorca, amenities, outdoor area, on-site service, etc. more than satisfied. For us was the secluded location, the tranquility and the fact that you do not have any meal times in hotels or the like must have, very important.All these points were completely fulfilled.The fact that we were already in the morning, directly after arrival, the finca, of course, let the holiday perfectly start.HCLFHLHCLFHLals also a big compliment and regards to the "steward It was our first finca holiday but certainly not the last one! The finca is absolutely adequate for two people, but it may be worth mentioning that a permanent fan in the bedroom would be a good investment, Marti was so nice and helped us out ,Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Nicole Lüthi
07.07.2015The finca exceeded our expectations. Location and Finca super nice. Could not be better. Arta is within a few minutes drive and offers many beautiful and good restaurants. The service by Martin was also great. The equipment of the kitchen we can not judge, since we were always eating out. The beds could be a bit better. For the heat and the mosquitoes you can not blame anyone :-)Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Mara & Jens
09.06.2015The small finca is very nice and perfect for two people. The finca was in a great condition and very clean. The outdoor area with pool was very well maintained. The on-site support by Martin was very cordial, he gives good tips for restaurants, beaches, etc. The only criticism is the equipment of the kitchen, which is a bit frugal (not really for self-catering). Even when booking via Fincallorca everything went smoothly!Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Good (4)
- Service and booking Outstanding (5)
Reviewed by: corinna
09.06.2015We really enjoyed our holiday here. The finca is in a very good condition, very well maintained and clean. The on-site support is very nice and unobtrusive. The description at Fincallorca is completely correct! We certainly were not there the last time!Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Stefan Raich
27.04.2015As the award of the stars suggests, you can with the finca "Bonita" for two a very pleasant holiday: We were greeted warmly by Martin (owner) and cared for, the location of the finca was absolutely in our interest (quiet, rural and isolated but with good comfort). In our opinion, there is still room for improvement in the kitchen equipment alone (in principle, more extensive equipment would be desirable, and in contrast to the finca description, only two cooktops are available instead of the four).Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Jan Peter
15.11.2014The finca was very clean and well maintained. The secluded location met expectations. The outdoor area was clean and nicely laid out. The equipment was ok, although the electrical appliances in the kitchen made no special impression. (Very loud refrigerator, coffee maker after descaling very slowly). The suburb service was good.Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Good (4)
- Location Good (4)
- On-site service Good (4)
- Service and booking Good (4)
Reviewed by: Bartz
20.10.2014Perfect finca for 2! Everything you need. Very quiet and very friendly care by the finca owner. We really enjoyed the time and will be back for sure.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Lothar Wonglorz
14.09.2014Very clean finca in absolute quiet location. The service from Fincallorca was excellent. The outdoor area and the equipment can not be better. The location of the finca is opotimal, as you are in a few minutes by car in Arta. There you get everything you need for your daily needs. The service on site was perfect, Martin gives very good tips (restaurants, beaches, attractions). Also the very clean pool is always good for a little cool down. This holiday with Fincallorca was really holiday. Everything went off without stress. It should not have been our last vacation.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Harald Federschmid
15.08.2014Everything was as described. Clean and orderly. The pool light in the evening should have been a bit longer. Unfortunately there was no air conditioning and no safe. Martin has offered to deposit the valuables with him. The silence, only interrupted by the rooster scream was great. We will be back.Translated by Google
- Facilities Satisfactory (3)
- Cleanliness Good (4)
- Exterior Good (4)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Irene und Herbert Trinker
25.06.2014We were the second time in the Finca Bonita and were very satisfied. Both the finca, the outdoor area including pool, the service on site and the care by Fincallorca were to our complete satisfaction and we will definitely book again through Fincallorca.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Christian Schultz
31.05.2014A dream of a finca, here we would have to give 10 stars. Many thanks to Martin ServeraTranslated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Heinz und Sabine
24.05.2014Our second stay at Finca Bonita and it was just as beautiful as last year !! We felt comfortable all around, Martin the owner is a great and very personal host, we have already in our hearts closed! Although in the meantime a year has passed, Bonita was in the same well-kept condition as in 2013, everything was very clean .... inside and out, just arrive and feel good in this paradise! We are very happy to have met Fincallorca ... from Finca Hotel to "our" dream Finca Bonita every booking from the first contact to the directions was just obliging, professional and very nice! We will be back!Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Lars Bauer
26.03.2014I felt at home in this beautiful little finca. The location near Arta is ideal, as it also comes from here to great beaches. The finca was very clean, the service was optimal. The outdoor area is fantastic. Who wants to enjoy peace is in good hands here. Again any time.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Frank und Barbara Carstens
04.11.2013We can only agree with the general praise, everything has exceeded our expectations. We have never met such a clean holiday, it was just fine, even the weather was still good, the scenery was beautifulTranslated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Cornelia Brinkel
21.10.2013A beautifully located finca near Arta, very clean and very quiet. Just as we had wished. Great, evening lit pool. All in all, absolutely great!Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Stefan Beyeler
11.10.2013Everything was beautiful, just great. Clean top, the location absolutely gorgeous and quiet, great service from Fincallorca, outside area wonderful, facilities very good, service on site absolutely great, the pool was great. A wonderful holiday and we love to come back.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Marta Friedt
08.10.2013Finca Bonita was our little paradise for 2 weeks. There were no wishes left open. Great, romantic house, very clean and modern pool, Wi-Fi, fantastic care by our landlord Martin ..... it was just perfect. Martin was very accommodating, had great tips for us and made us incredibly good food and heavenly beaches, off the beaten tourist. We were very satisfied and are already planning the next vacation.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Jessica Nolde
23.08.2013Already at the arrival we knew that we had decided correctly. The small, sweet and lovingly restored finca is located in the hills near Artà. Our landlord Martin was very attentive and tried hard to us. What we particularly want to emphasize is the wonderful peace that exists here. We were awakened by the cock of the neighboring property and our breakfast on the beautiful terrace was accompanied only by the bells of the sheep. If you really want to relax and forget the worries of everyday life is right here ... Top Service! Nothing to complain about! Very fast response to all inquiriesTranslated by Google
- Facilities No rating
- Cleanliness No rating
- Exterior No rating
- Location No rating
- On-site service No rating
- Service and booking No rating
Reviewed by: Dagmar & Michael
27.07.2013We have experienced a super holiday in Finca Bonita. The finca is very quiet and yet Arta can be reached in a few minutes by car. The own pool is not very big but enough to cool down again and again. All in all, we felt very comfortable, no matter if we did excursions in the area, or just enjoyed the "loneliness" of the finca. The on-site support by Martin was great. We loved the area around Arta and plan to come back next year.Translated by Google
- Facilities No rating
- Cleanliness No rating
- Exterior No rating
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- On-site service No rating
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Reviewed by: Durband
12.07.2013Everything worked well, beautiful finca, nice homeowner. Finca very new and clean. Arta is close and can be reached quickly by car. We'll be back!Translated by Google
- Facilities No rating
- Cleanliness No rating
- Exterior No rating
- Location No rating
- On-site service No rating
- Service and booking No rating
Reviewed by: Sabine Löpke
24.06.2013Our finca was just great. Very nicely decorated and clean. The garden was beautifully landscaped and the pool was great. The care on site was very nice and pleasant and gave us great tips. We will gladly come again. Overall, everything has folded well and we will book again on Fincallorca.Translated by Google
- Facilities No rating
- Cleanliness No rating
- Exterior No rating
- Location No rating
- On-site service No rating
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Reviewed by: Heinz Conrads
29.04.2013Dream house that exceeded all expectations !! Loving and stylish at the same time, the bathroom a dream, the open living concept ensures the right holiday mood. Despite the lack of sunshine, we enjoyed our stay at all times! The background noise consisted of the singing of the birds and the ringing of the sheep bells ... fantastic !! Martin is a great host, who takes care of his guests and stands with great tips to the side. In addition to firewood for our cozy fireplace evenings Martin had even filled the fridge with enough drinks ... Martin, we'll be back !!! Muchas Gracias !!! This was our second Fincallorcatrip, professional and nice transaction from the first contact until the start of the trip !! Can not imagine, my vacation again to spend different!Translated by Google
- Facilities No rating
- Cleanliness No rating
- Exterior No rating
- Location No rating
- On-site service No rating
- Service and booking No rating
Reviewed by: Christian
07.11.2012Who wants to holiday off the beaten track in Mallorca, is at Fincallorca just right. Our finca was a wonderful haven of peace and relaxation, which corresponded exactly to the description and thus our expectations. It is not least thanks to our Finca Bonita that we have fallen in love with the island. Many thanks for that from Munich!Translated by Google
- Facilities No rating
- Cleanliness No rating
- Exterior No rating
- Location No rating
- On-site service No rating
- Service and booking No rating
Reviewed by: Loges
09.10.2012Our small and cozy finca has exceeded all expectations. Everything new, clean and in top condition. Even a rainy day could cope well on the cozy sofa. From the landlord we received - in perfect German - great tips for excursions, shopping opportunities and good restaurants. We will gladly come again.Translated by Google
- Facilities No rating
- Cleanliness No rating
- Exterior No rating
- Location No rating
- On-site service No rating
- Service and booking No rating
Reviewed by: simone
12.07.2012a beautiful little finca for romantic hours for two, we felt very comfortable and will definitely come back. the owner is super nice and takes care of it. the settlement via fincallorca also worked great.Translated by Google
- Facilities No rating
- Cleanliness No rating
- Exterior No rating
- Location No rating
- On-site service No rating
- Service and booking No rating
Video reviews
We're happy to help!
Mon - Sun: 10:00 – 18:00 CET- +49 (0)521-44818470
- info@fincallorca.com
- Contact Form
First of all, thank you for taking the time to evaluate the finca. We're sorry that from your point of view there was reason for complaint. It is always best to contact the owner immediately in the event of such problems, so that remedial action can be taken immediately and the holiday can be enjoyed to the full again. The owner will also try to check the equipment thoroughly and extend it where necessary. Fortunately, after a detailed examination, no moisture could be detected in the finca. The Internet is working fine. We hope that you will still feel the urge to book yourself in this or another finca for a holiday season to come!