Conditions
Deviating from the general cancellation conditions of the Fincallorca Terms and Conditions of Agency and Brokerage, the owner of the participating villa grants a free cancellation option for all new bookings for the travel year 2022 and 2023 up to 28 days before arrival.
If this booking is cancelled less than 28 days before arrival, point 6.2.d) of Fincallorca GmbH’s general terms and conditions of brokerage apply.
All other points of the general terms and conditions as well as the payment of the service fee and any travel cancellation insurance booked remain unaffected by this
promotion.
To the FAQ
Terms and Conditions of Fincallorca GmbH
Terms and Conditions of Agency and Brokerage of FINCALLORCA GmbH
Dear customers,
The following Terms and Conditions of Agency and Brokerage between you – hereinafter the “customer” – and FINCALLORCA GMBH – hereinafter “FINCALLORCA” – shall become part of the brokerage contract, given that these are effectively agreed upon as you make a booking for a holiday home/holiday apartment. “Holiday apartments” and “holiday homes” shall hereinafter be jointly referred to as a “holiday property”. The following Terms and Conditions of Agency and Brokerage at the same time govern the contractual relationship between you and the owner/lessor, with whom the contract on the brokerage by FINCALLORCA is concluded. The owner or lessor of the holiday property will hereinafter, for reasons of simplicity, be referred to as the “lessor”. Therefore, please read through these terms and conditions carefully.
- Position and performances of FINCALLORCA, applicable legal provisions
- Booking process
- Information, references
- Payment processing
- Deposit
- Withdrawal by the customer before the beginning of the booking (arrival) / Cancellation costs
- Termination for reasons of conduct
- Unutilised service
- Obligations of the customer vis-à-vis FINCALLORCA and the lessor, termination by the customer
- Obligations vis-à-vis the lessor
- Arrival and departure time, delayed arrival
- Special regulations in connection with pandemics (in particular the Corona virus)
- Obligations of FINCALLORCA regarding entry regulations and visa entry requirements
- Liability of the mediator
- Place of jurisdiction and governing law, consumer dispute resolution
1. Position and performances of FINCALLORCA, applicable legal provisions
1.1. On its websites, FINCALLORCA offers brokerage services for third-party performances, viz. contracts with lessors of holiday properties. FINCALLORCA merely assumes the position of a mediator between the customer and the lessor.
1.2. If FINCALLORCA brokers a composite performance by the lessor, consisting of the touristic main performance and ancillary performances (e.g. accommodation and transport) and if these ancillary performances of the lessor are an essential component of the main performance, FINCALLORCA merely assumes the position of a mediator for the contract between the customer and the lessor. The same applies if the ancillary performances of the mediated lessor do not make up a significant share of the overall value in the composition of the performance of the provider and neither represent an essential characteristic of the performance composition of the provider or FINCALLORCA itself, nor are they advertised as such.
1.3. As a mediator, FINCALLORCA assumes the position of a provider of associated travel services, given that the conditions to offer associated travel services under the legal provisions of § 651w BGB [German Civil Code] are met by FINCALLORCA.
1.4. Without prejudice to the obligations of FINCALLORCA as a provider of associated travel services (particularly the transfer of the legally prescribed form and the conclusion of customer deposit insurance in case of collection activity by FINCALLORCA) and the legal consequences in case these legal obligations are not met, FINCALLORCA is neither a travel organiser nor a contracting party to the rental contract over the holiday property concluded with a booking, also if the conditions specified in 1.2 or 1.3 are met. As such, the company is not liable for the information provided by the lessor on prices or performances, for the performance itself, or for any shortcomings in the performance. Any liability of FINCALLORCA resulting from the brokerage contract and legal provisions, particularly the mandatory provisions on teleservices and electronic business, shall remain unaffected.
1.5. FINCALLORCA may levy its own non-refundable service fee from the customer for this agency service, which will be specifically communicated to the customer in the offer in the respective amount and is a contractual component of the agency contract, insofar as the service was provided by FINCALLORCA; rights to defects and warranty rights arising from the agency contract remain unaffected.
1.6. If the following provisions contain regulations on the stay as well as the rights and obligations of the customer and the lessor, these regulations will be made by FINCALLORCA as a commercial agent in the name of the lessor and with the authority to represent them; they shall become content of the contract which comes into being through the mediation by FINCALLORCA.
2. Booking process
2.1. For bookings made by telephone, in writing, or via e-mail or fax, the following applies:
a) With the booking, the customer offers the lessor the conclusion of a rental contract on the holiday property vis-à-vis FINCALLORCA as its legal agent in a binding manner.
b) The rental contract with the lessor enters into force with the receipt of the booking confirmation (declaration of acceptance), which is made by FINCALLORCA in the name of the lessor as its agent and representative. The booking confirmation does not require a certain form.
2.2. Bookings can be made without individual communication through an online booking process (contract of electronic commerce). For the conclusion of the contract, the following applies:
a) The online booking process is explained to the customer through the relevant internet presence of FINCALLORCA. The customer has a relevant correction option available to correct their entries and to delete or reset the entire online booking form. The use of this option is explained. The contract languages offered to perform the online booking are indicated. If the contract text is stored by FINCALLORCA in the online booking system, the customer will be informed of said storage and the option to access the contract text at a later time.
b) By pressing the button “Book now”, the customer offers the lessor the conclusion of a rental contract vis-à-vis FINCALLORCA as its legal agent in a binding manner. The receipt of booking will immediately be confirmed to the travelling party electronically.
c) The transfer of the offer to conclude a contract by pressing the button “Book now” does not substantiate any claim of the customer to the conclusion of a rental contract in accordance with their booking details. The lessor or, as its representative, FINCALLORCA are on the contrary free to accept or reject the contract offer of the customer.
d) The contract is concluded when the customer receives the booking confirmation from FINCALLORCA.
3. Information, references
3.1. When providing references and information, FINCALLORCA shall be liable, within the framework of legal regulations and contractual provisions, for the proper selection of the source of said information and its correct transfer to the customer. Information agreements containing a contractual primary obligation to provide information shall only be deemed concluded if done so expressly. In accordance with § 675 (2) BGB, FINCALLORCA shall not be liable for the accuracy of the provided information, except for those cases in which a special information agreement was concluded.
3.2. Without an express agreement, FINCALLORCA does not assume any warranty within the meaning of § 276(1) sentence 1 BGB for information on prices, performances, booking conditions, and other circumstances of the travel service provided, nor does it guarantee delivery concerning the information provided about the availability of the services mediated by FINCALLORCA within the meaning of this regulation.
3.3. FINCALLORCA shall only receive special requests to pass them on to the lessor to receive the brokerage services. Unless expressly agreed otherwise, FINCALLORCA is not obligated to fulfil said special requests. These additionally do not form a condition or contractual basis for the mediation order or for the booking declaration of the customer to be transferred from the mediator to the lessor. It is pointed out to the customer that special requests usually only become a part of the contractual obligations of the service provider if these are expressly confirmed by the service provider.
4. Payment processing
4.1. The lessor has granted FINCALLORCA the power of commercial representation to collect all payments to the lessor, including cancellation fees and other payments to the lessor.
4.2. If FINCALLORCA, in its capacity as a mediator, assumes the function of a broker of associated travel services in accordance with § 651w BGB (see Clause 1.3), the following shall apply: FINCALLORCA may only request and accept payments of the customer for remuneration of travel services after ensuring that these will be reimbursed to the customer if these travel services are to be performed by FINCALLORCA itself or if the claims for remuneration of service providers who receive the brokerage are still to be performed, and in case of insolvency of FINCALLORCA as the mediator of associated travel services
a) travel services will be cancelled; or
b) the customer fulfils payment requests for performed travel services by service providers who receive brokerage services and were unsatisfied.
FINCALLORCA shall provide this security when brokering associated travel services by taking out insolvency insurance in acc. with § 651w (3) BGB under specification of the name and contact information of the securer of the customers’ money in a clear, comprehensible, and emphasised form and by transferring a relevant security certificate for all customer payments to the brokers of associated travel service, which results in these payments only becoming due after transfer of said security certificate for associated travel services.
4.3. Upon conclusion of the contract (receipt of the booking confirmation), the service fee according to section 1.5 and a deposit on the arranged holiday property are due. The amount of the deposit is 30% of the total price and must be paid to FINCALLORCA within 5 working days of receipt of the booking confirmation. The remaining balance is to be paid to FINCALLORCA 5 weeks prior to the start of the booking. The customer will also be informed about these payment conditions in the information about the availability of the holiday property before booking. The receipt of payment by FINCALLORCA is decisive.
4.4. If the service fee, the deposit payment and/or the final payment are not received by FINCALLORCA or the agreed payee within this period, although the holiday property is available in accordance with the contract and no contractual or statutory right of set-off or retention exists on the part of the customer, and if the customer is responsible for the delay in payment, FINCALLORCA is entitled, after issuing a reminder with a deadline and after expiry of the deadline, to declare its withdrawal from the contract in the name of and on behalf of the owner and to charge the customer, in the name of the owner, fixed withdrawal fees in accordance with section 6. 2.
4.5. If the lessor is willing and able to transfer the booked holiday property as contractually agreed and if the customer does not have any contractual or legal lien, no claim to occupy the property nor to any contractual performances exists without complete payment.
5. Deposit
5.1. If deposits are to be posted, this shall only substantiate a deposit relationship between the customer and the lessor of the holiday property. FINCALLORCA in no way assumes any obligation to either settle or repay deposits.
5.2. If the lessor demands a deposit, this will be specified in the description of the holiday property as well as in the order confirmation. If notice is made herein that the deposit must be paid to FINCALLORCA, FINCALLORCA, as a commercial agent, merely assumes the position of the lessor’s collection agent.
5.3. The deposit is usually paid on the spot. It is generally not possible to pay the deposit by cheque. Payment of the deposit by credit card or by advance transfer to an account of the lessor is only possible if this has been expressly agreed in each case.
5.4. The deposit secures the fulfilment of the customer's obligations under the contract with the lessor (in particular the return of the keys, payment of consumption-related incidental costs (insofar as a separate settlement has been agreed), compensation for damage to the holiday property, cleaning costs (e.g. in the event that the final cleaning has not been carried out properly by the customer, if so agreed)).
5.5. The lessor or its representative is entitled to make appropriate deductions from the deposit.
5.6. If the lessor or its representatives do not compensate claims under Clause 5.4 from the deposit, it will be repaid on the last day of the booking, before the guest departs. Otherwise, the settlement and any repayments will be made at the latest 14 days after the end of the booking.
6. Withdrawal by the customer before the beginning of the booking (arrival) / Cancellation costs
6.1. It is pointed out that no legal right of withdrawal exists for contracts on holiday properties vis-à-vis lessors, either domestic or foreign; furthermore, in accordance with § 312g (2) sentence 1 clause 9 BGB, no right of revocation exists for contracts on holiday properties concluded at a distance. However, a right of withdrawal does exist if the contract is concluded away from business premises. Nevertheless, the customer is granted a contractual right of revocation by the lessor for contracts mediated by FINCALLORCA, in accordance with the following provisions, unless the lessor has explicitly specified a deviating regulation in the offer. The declaration of revocation before the beginning of the booking should exclusively be directed towards FINCALLORCA as the lessor’s commercial agent. It is strongly encouraged to declare revocation in the text form.
6.2. Lessors can – unless contractually agreed otherwise – charge the following lump sum revocation fees in case of revocation, to be collected by FINCALLORCA as the collection representative. Their calculation takes into account saved expenses as well as a typically possible occupancy of the holiday property in another fashion. These lump-sum revocation fees are as follows:
a) For revocations up to 90 days before the beginning of the booking, 30% of the rental price.
b) From the 89th day up to and including the 60th day before the beginning of the booking, 50% of the rental price.
c) From the 59th day up to and including the 30th day before the beginning of the booking, 75% of the rental price.
d) From the 29th day up to and including the day on which the booking begins, and in case of non-arrival without a declaration of revocation, 90% of the rental price.
6.3. In case the lump sum revocation costs are asserted in accordance with the aforementioned provisions of Clause 6.2, the lessor is not obligated to provide proof of a different occupancy of the holiday property over the originally agreed contract period. Nevertheless, the customer expressly reserves the right to prove directly vis-à-vis the lessor or vis-à-vis FINCALLORCA that the lessor actually did not incur any damages or incurred significantly lower damages than the respectively asserted lump sum compensation. If such proof is provided, the customer shall only be obligated to pay the lower amount.
6.4. The lessor, or FINCALLORCA as its representative, reserve the right to, in the place of the lump sum compensation, assert compensation for the precise loss under consideration of income from another occupancy as well as expenses saved. In this case, the calculation must be proved to the customer with substantiation.
6.5. The customer expressly reserves the right to prove directly vis-à-vis the lessor or vis-à-vis FINCALLORCA that the lessor actually did not incur any damages or incurred significantly lower damages than the respectively asserted lump sum compensation. If such proof is provided, the customer shall only be obligated to pay the lower amount.
6.6. In each instance of a revocation, the customer is entitled to appoint a replacement person, pursuant to the booking contract, who enters into the contract concluded with the customer and takes on all rights and obligations. The lessor can either themselves or via FINCALLORCA as its representative object to the entry of the replacement person into the contract if said person or their fellow traveller(s) do not meet the contractual agreements or other contractually agreed essential circumstances necessary for the performance of the contract and the contractual use of the holiday property.
6.7. It is expressly recommended to take out travel cancellation insurance. Said insurance can be taken out via FINCALLORCA.
7. Termination for reasons of conduct
The lessor or its local authorised person or FINCALLORCA as its representative reserves the right to terminate the contract after the beginning of the booking if the customer and/or their fellow travellers sustainably disrupt the performance of the contract, ignoring a warning, or if their conduct is in breach of contract to such an extent that this justifies immediate termination of the contract. This particularly applies to instances of intentional or grossly negligent damages to the holiday property or its inventory as well as culpable infringements against the special obligations following Clause 10 of these terms and conditions. If the contract is terminated, the lessor still reserves the right to claim the rental price; however, the lessor must deduct the value of those benefits attained through a different occupation of the holiday property.
8. Unutilised service
8.1. If the customer does not, or not completely, use services of the lessor contractually provided to them, particularly attributable to late arrival and/or early departure because of illness or other reasons for which neither the lessor nor FINCALLORCA is responsible, they shall not have the right to claim pro rata reimbursement.
8.2. However, the lessor shall pay to the customer those amounts which they earn from a different occupancy of the property, as well as expenses saved
8.3. The customer reserves the right to prove to the lessor that they made earnings through a different rental of the property or that the relevant income and/or expenses saved exceeded those considered by the lessor.
8.4. It is pointed out to the customer that costs incurred by a termination of a stay through no fault of their own can only be covered by special travel cancellation insurance and not by ordinary travel cancellation insurance. Said special travel cancellation insurance is not included in the price for the holiday property; however, it is still recommended.
9. Obligations of the customer vis-à-vis FINCALLORCA and the lessor, termination by the customer
9.1. The customer shall immediately report any deficiencies by FINCALLORCA to the mediation service of FINCALLORCA and provide the opportunity to remedy the problem. If the customer fails to report through fault of its own, all claims of the customer resulting from the mediation contract shall lapse, if FINCALLORCA would otherwise have been able to provide appropriate assistance.
9.2. The customer shall immediately report deficiencies to the holiday property itself, its furnishings, or other deficiencies or malfunctions to the contact specified by FINCALLORCA, without a special reference towards the lessor themselves, and request a remedy. If said report is not submitted through the customer’s own fault, they shall have no claims vis-à-vis the lessor if they would have been able to immediately remedy to deficiency or malfunction, or remedy the situation by providing another, equivalent holiday property.
9.3. To ensure that the customer is not disadvantaged in providing proof that damages to the holiday property or its facilities are to no fault of their own or in proving the extent of the damages, it is strictly recommended that any damages determined when moving in or at a later point are immediately reported to the lessor or their appointed agent, also if the customer did not cause said damages or if they do not disturb them.
9.4. If the stay at the holiday property is severely impaired by a defect or malfunction for which the lessor is contractually liable, the customer reserves the right to terminate the contract with the lessor. The same applies if it cannot reasonably be expected from them to continue their stay because of said defect or malfunction for an important reason apparent to the lessor. Termination shall only be allowed if the lessor or, if available and contractually agreed, their agent allow an appropriate deadline set by the customer to pass without remedying the defect. No deadline must be set if the defect cannot be remedied, if this is refused by the lessor or their agent, or if a special interest of the customer entitles them to extraordinary termination.
10. Obligations vis-à-vis the lessor
10.1. The holiday property may only be occupied by those persons specified in the contract. In the event of overoccupancy, the lessor, without prejudice to their right to terminate the contract, is entitled to demand an appropriate, additional remuneration for the period of overoccupancy. The surplus persons are to leave the property immediately.
10.2. Visits of any third parties who are not specified as fellow travellers within the framework of the contractual agreements, with a stay extending 24 hours and particularly those including an overnight stay, shall be reported to the lessor. If said notification is not made, or if such visits objectively constitute additional occupancy of the holiday property, the provisions of Clause 9.1. shall apply mutatis mutandis.
10.3. The customer and their fellow travellers undertake to treat the property with care. Customers also undertake to take all efforts which can reasonably be expected from them to contribute to the remedying of any service impairments and reduce potential damages to a minimum.
10.4. The customer shall exactly follow the (operating) instructions on the use of the property and its facilities available in the holiday property or communicate to them on site. In particular, customers are prohibited from making any interventions to the technical facilities of the holiday property, including the electrical installations, the water and sewerage supply, individual appliances, heating, the circulating pump installations of swimming pools, and locking devices without the approval of the owner or their agent. The customer shall be liable for any damages culpably caused by a relevant infringement, if applicable jointly and severally together with their fellow travellers.
10.5. The customer undertakes to observe the local regulations communicated to them, particularly those on fire and noise prevention and the water supply.
10.6. Customers furthermore undertake to regularly clean the holiday property, which shall be left in a clean condition before departure. Any final cleaning included in the price does not cover the cleaning of the dishwasher and the stove, the oven, the refrigerator, and the kitchen appliances; these must be left in a perfectly clean condition. If any extra cleaning is required, the lessor shall charge the cleaning time. Any defilements or damages to the property’s facilities which cannot be remedied by usual means shall be charged separately. Any indemnifications resulting from the aforementioned provisions to the detriment of the customer must be paid to the lessor before departure and can be deducted if a deposit has been posted.
10.7. Pets may only be brought along after prior authorisation by the lessor. The species, size, and number of animals must be indicated precisely and truthfully. The culpable refraining of providing information, or the culpable provision of false information, might constitute grounds for extraordinary termination on the part of the lessor.
11. Arrival and departure time, delayed arrival
11.1. The customer can move into the holiday property on the day of arrival at the time specified in the documents on the brokered holiday property. No claim to prior occupancy exists.
11.2. FINCALLORCA shall provide information on the latest possible time of arrival. No claim to a key transfer or property takeover exists in case of delayed arrival.
11.3. Guests shall always communicate late arrivals to the contact specified in the applicable documents, this particularly applies if the lessor or a local agent is willing to arrange for a delayed (key) transfer in exceptional cases.
11.4. The guest shall bear the accommodation costs incurred due to delayed arrival.
12. Special regulations in connection with pandemics (in particular the Corona virus)
12.1. The parties agree that the arranged services shall always be provided by the respective lessor in compliance with and in accordance with the official requirements and conditions applicable at the respective time of travel. This applies in particular to the occupancy of the respective holiday property by members of one or more households. Occupancy by members of more than one household is explicitly not agreed, irrespective of the agreed maximum number of occupants.
12.2. The customer agrees to comply with reasonable usage regulations or restrictions of the lessor when using the services and to notify the lessor immediately in the event of typical symptoms of illness occurring.
13. Obligations of FINCALLORCA regarding entry regulations and visa entry requirements
13.1. FINCALLORCA shall only inform the customer of the entry and visa regulations if such an order is expressly agreed on. In all other cases, any such duty to clarify or inform only exists if special conditions, either known to FINCALLORCA or publicly evident, necessitate and express notice and the relevant information is not already contained in the offer documents available to the customer.
13.2. Such duties to inform on the part of FINCALLORCA are limited to communicating information from current, industry-standard information sources. FINCALLORCA is not subject to any special research obligation without an express agreement. FINCALLORCA can also fulfil its obligation to provide information by providing reference that the customer should themselves follow up with the information points worth considering.
13.3. The aforementioned provisions shall apply mutatis mutandis to providing information on customs regulations, health regulations for entry, health-related precautionary measures to be taken by the customer and their fellow travellers, as well as for import and export regulations.
14. Liability of the mediator
14.1. If FINCALLORCA has not expressly agreed with the customer to assume a contractual duty, FINCALLORCA shall only be liable for the proper fulfilment of the agency duties. These agency duties in particular include the legally effective transfer of the offer to conclude a contract with the service providers to receive brokerage services, as well as, in the case of acceptance of the contract offer by the service providers to receive brokerage services, the transfer of the confirmation of contract on behalf of and for the account of the service providers to receive brokerage services.
14.2. FINCALLORCA shall not be liable for defects and damages to the customer arising from the mediated travel service. This shall not apply if FINCALLORCA reached an express agreement on the service or the securing of the service, in particular, if this significantly deviates from the service description of the service provider.
14.3. The preceding regulations shall not do prejudice to any of FINCALLORCA’s own liability resulting from the culpable infraction of its agency duties.
14.4. The liability of a mediator pursuant to § 651w (4) BGB and § 651x BGB shall remain unaffected by the regulations above.
15. Place of jurisdiction and governing law, consumer dispute resolution
15.1. FINCALLORCA points out that, against the background of the law on consumer dispute resolution, FINCALLORCA does not take part in any voluntary consumer dispute resolution. If consumer dispute resolution becomes mandatory for FINCALLORCA after its publication, FINCALLORCA shall inform the consumer in some suitable form. For all contracts concluded with electronic transactions, FINCALLORCA makes reference to the European online dispute resolution platform https://ec.europa.eu/consumers/odr/.
15.2. For FINCALLORCA’s agency service, German law shall solely apply to the entire legal and contractual relationship between the customer and FINCALLORCA.
15.3. The customer can only take legal action against FINCALLORCA, if FINCALLORCA is used as a mediator, at its place of business.
15.4. For any claims asserted by FINCALLORCA vis-à-vis the customer, if any claims from the mediation contract are asserted, the customer’s place of residence shall be decisive. For claims against customers who are merchants or legal entities under public or private law with a place of residence or permanent address abroad, or whose place of residence or permanent address is unknown at the time the claim is asserted, and given that claims from the mediation contract are asserted, the place of jurisdiction is agreed as the place of business of FINCALLORCA.
15.5. The regulations above do not apply:
a) if and insofar as any regulations from international agreements or European law, which cannot be overridden contractually and apply to the mediation contract between the customer and FINCALLORCA, result in deviating circumstances to the benefit of the customer; or
b) if and insofar as any regulations in an EU member state of which the customer is a citizen, which cannot be overridden contractually and apply to the mediation contract, offer more beneficial terms to the customer than the aforementioned regulations or the relevant German provisions.
© These Terms and Conditions of Agency and Brokerage are protected by copyright; FINCALLORCA GmbH & Noll | Hütten | Dukic Rechtsanwälte, Munich | Stuttgart, 2004 – 2019
Download:
BookingConditions.pdf
Terminos_y_condiciones_de_intermediacion.pdf
Rural Villa ”Els Clepes”
near Son Servera (East)- Great location
- High-speed fibre optic network ideal for home office
- High-quality facilities
travel year 2023, can be cancelled free of charge up
to 28 days before arrival, without giving reasons.
The service fee and any travel cancellation
insurance booked remain
unaffected by this promotion.
To the FAQ
(Villas with free cancellation)
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Location of the Rural Villa
Completely renovated in 2014, the villa "Els Clepes" has modern facilities yet radiates traditional atmosphere. It's located on a secluded country estate in the east of the island, just a few kilometres from Artà. Beaches and towns are easy to get to from here.
Map ViewThe Rural Villa at a Glance
High-speed fibre optic network ideal for home office
High-quality facilities
Supermarket "Eroski" (6.1 km)
ATM Banca March (4.8 km)
Weekly market "Son Servera" (2.7 km)
Golf course "Pula Golf" (3.8 km)
Airport "Palma de Mallorca" (64.1 km)
Detailed Description
The villa "Els Clepes" is the perfect place for those who appreciate a traditional ambience but would like the experience of a holiday home that's technologically well equipped with high-quality conveniences as well. Rest and relaxation are guaranteed on this enormous, secluded estate. As soon as you arrive in front of the two-storey building with its traditional stonework, you'll be eager to check out what this place is like, both inside and outside. When you go around the house, where the gorgeous, sweeping estate unfolds before your eyes, you'll notice lots of almond and carob trees in addition to several other plants common to the region. From the paved terrace, the pool is just a few short steps across the lawn. It's surrounded on two sides by a wooden deck. Here, you can find yourself a nice spot on one of the many available lounge chairs – perhaps with a cool drink in your hand – and just let your mind wander as you enjoy the view. Just magnificent – this is the ultimate holiday! The grounds are also enhanced by the presence of a small pond with goldfish in it. The built-in outdoor BBQ is located in a covered area of its own, along with a sink and a large worktop. This is where you're going to want to prepare the fresh local foods you buy at the market before grilling them up and feasting on them, all in one place. Dining out here, pleasant company and a marvellous view are a given. You can find shade beneath the umbrellas, under the roof of the BBQ area, and at the additional dining table on the house's northern side.
The ground floor of the house has some lovely tile floors. In nearly every room, one wall is at least partially finished in traditional stonework. The house is perfectly positioned to make optimal use of sunlight even indoors, and all rooms appear to be bright and welcoming. The large living room is attractively and comfortably furnished. The lounge area is arranged to face the TV and the fireplace. Sitting here, you can relax for hours, no matter what the weather's like outside. This room is adjoined by a kitchen that opens to a dining area, with complete facilities that leave nothing to be desired. There's another table in the dining room – one more great place to enjoy good conversation in good company! The other rooms in the lower storey include two air-conditioned bedrooms, one bathroom, and an additional WC. Upstairs, you'll find a second living room with a TV in addition to three more air-conditioned bedrooms, which are comfortably and attractively furnished. They're great for having a good night's sleep after the day's adventures. All of the bathrooms, both upstairs and downstairs, are equipped with contemporary fixtures, lots of windows, and warm, bright lighting. The roof deck offers a superb view of the fascinating scenery all around the finca; access is via the largest room in the upper storey.
The nearest town, Son Servera, is five minutes away by car. The little town of Artà has some lovely shops and a medieval fortress, and is absolutely worth a visit. If you're looking for a change of pace, then we recommend heading to Cala Ratjada, where you can find a nice variety of shops, bars, and nightclubs. The villa is about 200 m as the crow flies from a country road with convenient access to the local highway system. Some of the island's lovely beaches are 10 km away. The idyllic little cove of Cala Torta has a bistro on the beach that serves delicious, fresh fish; it's a short drive away, just 8 km past Artà.
(Licence Number: ETV/3712, Name: Els Clapers)
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Prices and Conditions
Additional Services and Deposit
- The so-called "Ecotasa" (Tourist Tax) must be paid on-site in cash. Find more information about the costs here: Frequently-Asked Questions (FAQs) Frequently-Asked Questions (FAQs)
- The deposit of 500 Euros is to be paid in cash upon arrival. If the house is without defects at check-out, the deposit will be refunded by the landlord or the property manager in cash (see Booking Conditions).
Included Services
- One roll of toilet paper in every bathroom
- Hand soap in every bathroom
- Washing-up liquid and sponge in the kitchen
- Dishwasher tabs (if applicable)
- Free final cleaning
- Free bed sheets and towels
- Kitchen towels
Important Booking Information
In this villa, up to free 2 Baby Sets consisting of baby cot and high chair are available on request.Booking Calendar/Availability of the Rural Villa
- available
- Arrival/departure
- occupied
- on request
You will be looked after on-site by:
MicheleVisited & photographed
We visit each property and take our own photos.Direct contact
We work together closely with the property owners themselves.Described by us
Descriptions based on our on-site visit and photographs.Reviews
Reviews
Reviewed by: Sophie
10.01.2022Very nice finca with nice and very eager owners who have lovingly equipped the finca. Upon arrival, they had already turned on the fireplace and the finca was even somewhat decorated for Christmas. In general, the finca is in a very well maintained and good condition. Everything is very clean, the beds and bedding very hygienic and new. The bathrooms are nice. Every day there are fresh eggs from the chickens, fresh oranges and lemons. The outside area is like the rest in a great condition! For all winter travelers: In winter the hot/cold system reaches its limits and the air coming through the system is quite humid but that's how it is with an old house with such a system!Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Satisfactory (3)
- On-site service Outstanding (5)
- Service and booking Good (4)
Reviewed by: Regina
27.10.2021Fantastically beautiful finca!Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Felix
28.09.2021Very nice and clean fincaTranslated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Good (4)
- Location Good (4)
- On-site service Good (4)
- Service and booking Good (4)
Reviewed by: Nick
21.09.2021The finca Els Clepes shines with a large property, a great view and perfect facilities. The pool is a great place to hang out, with a little breeze you can relax and enjoy the sea view. The outdoor BBQ area and the kitchen are also very well equipped, there are many high quality kitchen appliances, 2 coffee machines, etc.. The rooms are also satisfactory all round. There are plenty of towels for every guest and if anything needs to be washed you just throw on the washing machine available, no problem at all! The hosts were super friendly, came every day with fresh eggs and one morning even brought delicious pastries. Otherwise you had complete privacy. We were 10 students and can only recommend this finca, you have almost no direct neighbors. The beach and the supermarket are only a few kilometers away. Everything was perfect!:) Gladly again...Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Joerg
03.08.2021Very satisfied all round, the landlord is a helpful accommodating person.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Axenia
15.10.2019The Finca has exceeded our expectations absolutely. Especially the outside area does not let you get out of amazement any more. Both the support and the fast service by Fincalorca as well as the handover of the keys on site were smooth. During our stay the pool was cleaned regularly. Also the equipment leaves nothing to be desired, even a few drinks and typical specialties were provided. You simply feel completely at home in the finca and can enjoy your holiday to the full.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Good (4)
- Service and booking Outstanding (5)
Reviewed by: Arthur
09.10.2019Great finca, great surroundings, nice care.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Jörg
16.07.2019It's a great finca.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Marco
18.06.2019Beautiful, quiet location; very friendly landlords, many beautiful corners to relax, dreamlike views of hills and seaTranslated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Eva
23.05.2019WOW! This finca is really unique. Just as beautiful as in the photos, incredibly spacious and equipped with everything you need. We were there with 9 people and got along very well. Two rooms have their own bathroom, then there is a separate large bathroom and 2 toilets. On arrival there is always some water, toilet paper, spices etc and we were surprised with a basket full of Mallorcan delicacies. There are more than enough towels for everyone, hair dryers in all bathrooms, washing machine, dryer, Nespresso machine, ... everything here. If you put the basket out you get fresh eggs every morning, on Wednesday there was even homemade eggs from the owners. He usually comes early in the morning, feeds the chickens and cleans the pool, never felt disturbed. The house offers a lot of space to sit together comfortably (living room, dining room, terraces & outdoor kitchen) and you can also simply look for a quiet place to read (or have a siesta). Every Tuesday in Arta there is a great market nearby, and also the ways to various beaches are not far - you can even see the sea from the house. All in all a really nice holiday, we will definitely come back!Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Antje
01.05.2019We were in the finca for the second time and had a great holiday again. Welcome and the further contact was great. There was nothing to criticize. We'd go back there on family vacation any time. Many thanks for the nice time AntjeTranslated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Jörg
17.07.2018We liked it very muchTranslated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Alexander
28.08.2017Hello! We were as a 10-member student group in August 2017 for 6 days in the finca and were thrilled from the first moment. The finca was clean and tidy. Everything worked. Every day we got fresh eggs from the chicken coop next door right outside the door. On the last day even home-baked delicacies of the owner. So it was a very family atmosphere with top service. This has also been shown by the fact that broke at the beginning of the dishwasher and within an hour (!) A new dishwasher was there. TOP! Also on the first day we were already able to bring our luggage to the Finca by our early flight already in the morning. We'll be back in any case. AlexTranslated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Florian
22.08.2017We were a group of 10 guys and was greeted by Michele (Fincallorca company) and the owner very friendly and punctual. The transfer time was previously agreed by phone. Michele then led us through the house and showed us all the technical features and other interesting facts. As with the previous reviews, we also had a gift basket with olive oil, vinegar and Spanish treats. A not self-evident, but totally positive thing. We felt great in the week on the finca and everyone had in between enough space for retreat. One did not feel "squeezed" in the week despite the large number of people, but had enough free space. The building generally makes a really clean, modern and above all bright impression. Everything is optimally thought out and very well equipped. The kitchen provided with toaster, dishwasher, washing machine, dryer, induction cooker, oven, microwave, fridge ect. all you need. The rooms were all individually designed and offered enough space. The four bathrooms were also very modern and kept clean. The finca is really a dream! It also has a great sea view and the higher location also an optimal view of the town of Son Servera, which is only 5 minutes away by car and good shopping (supermarket) offers. The only small negative point for us was the WLAN, which only worked badly in the building. Unfortunately there was no reception on the terrace or the BBQ area. We got better and better with our mobile internet.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Nerone
07.08.2017On our arrival we were met by Michele the company Fincallorca and the owner couple very nice. Michele gave us a detailed tour of the finca. The house was remarkably clean when taken over! A gift basket with olive oil, vinegar and Spanish delicacies was ready to welcome us, extremely delightful! Every day we were also brought fresh eggs from the owner. These were each early in the morning on the table the outside kitchen and we did not feel disturbed in any way. In the middle of the week, we even got delicious sweet and savory pastries. The finca is really an absolute dream! Large, bright and modern and equipped with everything you need for a successful holiday! The house leaves nothing to be desired. We had plenty of room, enough beach chairs for 10 people and umbrellas, a large covered BBQ area and an extremely well equipped kitchen (blender, toaster, dishwasher + Tabs, washing machine + detergent, dryer, etc.). Extra pool towels are also available. The rooms are very spacious and bright, there are enough hangers in the closets and the beds are very comfortable. The pool is clean and located on a small hill, so you have a beautiful view of the sea and the surrounding area! Lit up nicely in the evening. The internet works only in the house, but for holidays it is enough loose! The finca we can warmly recommend, if possible we will be back!Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Matthias
24.04.2017Very nice landlord, great finca in a quiet location!Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Mark Weber
07.11.2016We (3 adults, 4 children) spent this autumn 1 week holiday in this beautiful finca. Michele (contact person from Fincallorca on site) and the owners received us very warmly and we enjoyed a very informative tour in this great finca. The finca exceeded all our expectations. It is idyllically situated on a small hill surrounded by olive trees and much more. The pool area invited to relax, everything was very clean, the location was absolutely great and the outdoor area left nothing to be desired - even sea view is included :-) The finca was decorated with great attention to detail (rooms, bathrooms, etc.) and built / renovated. The kitchen was well equipped, we could even do the laundry. We felt very comfortable and can only recommend this top finca.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Helmut Wintgens
18.09.2016The best and most comfortable finca Since long insanely beautiful sea viewTranslated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location No rating
- On-site service No rating
- Service and booking No rating
Reviewed by: Yasmine Suter
10.08.2016Beautiful in design, architecture, location, facilities - just great.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Good (4)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Good (4)
Reviewed by: Ralf Dassau
01.07.2016Very nice place. The entire finca has a high standard. We can recommend this place 100%. Very informal and pragmatic local support. We felt welcome and "at home" from the first minute.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Good (4)
Reviewed by: Meike Rosenfeld
20.06.2016We spent with a group of 10 people 1 week in the beautiful Son Severa in the Finca Els Clepes. The booking via Fincallorca went smoothly, the team was always on hand to help with questions before the trip. Changes in the number of people in hindsight were implemented immediately and easily. Upon arrival, we were met by a very nice gentleman named Michele, who gave us a detailed tour of the finca. The house was remarkably clean when taken over! A gift basket with wine and Spanish delicacies was ready to welcome us, extremely delightful! Every day we were also brought fresh eggs and lemons (but so early in the morning that we never noticed it and did not feel disturbed in any way). In the middle of the week we even got delicious pastries / cakes - recipe but we did not want to betray us;) The finca is really an absolute dream! Large, bright and modern and equipped with everything you need for a successful holiday! The house leaves nothing to be desired. We had enough space, enough beach chairs and umbrellas, a large covered BBQ area and an extremely well-equipped kitchen (blender, toaster, dishwasher + Tabs, washing machine + detergent, dryer, etc.). Extra pool towels are also available. A cool box plus umbrellas for the beach are also on site. The rooms are very spacious and bright, there are enough hangers in the closets and the beds are very comfortable. The pool is clean and located on a small hill, so you have a beautiful view of the sea and the surrounding area! Lit up nicely in the evening. The internet works only in the house, but you are also on vacation, so no negative point! Conclusion: always gladly !!! :) We look forward to the next group vacation in Mallorca!Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Günther Lorber
01.06.2016Uncomplicated processing on site, very tasteful, functional and very well equipped finca, very clean, great location within a large plotTranslated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Satisfactory (3)
Reviewed by: Jessica Haustein
25.05.2016The finca is just fantastic. The whole area is very well maintained. The house is very modern furnished, the rooms spacious and partly equipped with private bathroom. The kitchen offers enough space to be able to cook comfortably even in larger groups. The outdoor area offers the right seating opportunity at any time of the day to enjoy both sun and shade. Especially comfortable was the barbecue area, with a separate fridge and roofing. Every morning the owner brought us fresh eggs and lemons. We all felt more than comfortable and would go back anytime.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Jürg Eiholzer
19.05.2016Spacious finca, very clean, excellent care, good facilities. Info to Fincallorca: We asked before the reservation, if it has 4 right bathrooms (with shower / tub). One bath for each participating couple. The answer was "yes". Only: It has 3 proper bathrooms indoors, the fourth bathroom is by the pool.Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Satisfactory (3)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Good (4)