Conditions
Deviating from the general cancellation conditions of the Fincallorca Terms and Conditions of Agency and Brokerage, the owner of the participating villa grants a free cancellation option for all new bookings for the travel year 2022 and 2023 up to 28 days before arrival.
If this booking is cancelled less than 28 days before arrival, point 6.2.d) of Fincallorca GmbH’s general terms and conditions of brokerage apply.
All other points of the general terms and conditions as well as the payment of the service fee and any travel cancellation insurance booked remain unaffected by this
promotion.
To the FAQ
Terms and Conditions of Fincallorca GmbH
Terms and Conditions of Agency and Brokerage of FINCALLORCA GmbH
Dear customers,
The following Terms and Conditions of Agency and Brokerage between you – hereinafter the “customer” – and FINCALLORCA GMBH – hereinafter “FINCALLORCA” – shall become part of the brokerage contract, given that these are effectively agreed upon as you make a booking for a holiday home/holiday apartment. “Holiday apartments” and “holiday homes” shall hereinafter be jointly referred to as a “holiday property”. The following Terms and Conditions of Agency and Brokerage at the same time govern the contractual relationship between you and the owner/lessor, with whom the contract on the brokerage by FINCALLORCA is concluded. The owner or lessor of the holiday property will hereinafter, for reasons of simplicity, be referred to as the “lessor”. Therefore, please read through these terms and conditions carefully.
- Position and performances of FINCALLORCA, applicable legal provisions
- Booking process
- Information, references
- Payment processing
- Deposit
- Withdrawal by the customer before the beginning of the booking (arrival) / Cancellation costs
- Termination for reasons of conduct
- Unutilised service
- Obligations of the customer vis-à-vis FINCALLORCA and the lessor, termination by the customer
- Obligations vis-à-vis the lessor
- Arrival and departure time, delayed arrival
- Special regulations in connection with pandemics (in particular the Corona virus)
- Obligations of FINCALLORCA regarding entry regulations and visa entry requirements
- Liability of the mediator
- Place of jurisdiction and governing law, consumer dispute resolution
1. Position and performances of FINCALLORCA, applicable legal provisions
1.1. On its websites, FINCALLORCA offers brokerage services for third-party performances, viz. contracts with lessors of holiday properties. FINCALLORCA merely assumes the position of a mediator between the customer and the lessor.
1.2. If FINCALLORCA brokers a composite performance by the lessor, consisting of the touristic main performance and ancillary performances (e.g. accommodation and transport) and if these ancillary performances of the lessor are an essential component of the main performance, FINCALLORCA merely assumes the position of a mediator for the contract between the customer and the lessor. The same applies if the ancillary performances of the mediated lessor do not make up a significant share of the overall value in the composition of the performance of the provider and neither represent an essential characteristic of the performance composition of the provider or FINCALLORCA itself, nor are they advertised as such.
1.3. As a mediator, FINCALLORCA assumes the position of a provider of associated travel services, given that the conditions to offer associated travel services under the legal provisions of § 651w BGB [German Civil Code] are met by FINCALLORCA.
1.4. Without prejudice to the obligations of FINCALLORCA as a provider of associated travel services (particularly the transfer of the legally prescribed form and the conclusion of customer deposit insurance in case of collection activity by FINCALLORCA) and the legal consequences in case these legal obligations are not met, FINCALLORCA is neither a travel organiser nor a contracting party to the rental contract over the holiday property concluded with a booking, also if the conditions specified in 1.2 or 1.3 are met. As such, the company is not liable for the information provided by the lessor on prices or performances, for the performance itself, or for any shortcomings in the performance. Any liability of FINCALLORCA resulting from the brokerage contract and legal provisions, particularly the mandatory provisions on teleservices and electronic business, shall remain unaffected.
1.5. FINCALLORCA may levy its own non-refundable service fee from the customer for this agency service, which will be specifically communicated to the customer in the offer in the respective amount and is a contractual component of the agency contract, insofar as the service was provided by FINCALLORCA; rights to defects and warranty rights arising from the agency contract remain unaffected.
1.6. If the following provisions contain regulations on the stay as well as the rights and obligations of the customer and the lessor, these regulations will be made by FINCALLORCA as a commercial agent in the name of the lessor and with the authority to represent them; they shall become content of the contract which comes into being through the mediation by FINCALLORCA.
2. Booking process
2.1. For bookings made by telephone, in writing, or via e-mail or fax, the following applies:
a) With the booking, the customer offers the lessor the conclusion of a rental contract on the holiday property vis-à-vis FINCALLORCA as its legal agent in a binding manner.
b) The rental contract with the lessor enters into force with the receipt of the booking confirmation (declaration of acceptance), which is made by FINCALLORCA in the name of the lessor as its agent and representative. The booking confirmation does not require a certain form.
2.2. Bookings can be made without individual communication through an online booking process (contract of electronic commerce). For the conclusion of the contract, the following applies:
a) The online booking process is explained to the customer through the relevant internet presence of FINCALLORCA. The customer has a relevant correction option available to correct their entries and to delete or reset the entire online booking form. The use of this option is explained. The contract languages offered to perform the online booking are indicated. If the contract text is stored by FINCALLORCA in the online booking system, the customer will be informed of said storage and the option to access the contract text at a later time.
b) By pressing the button “Book now”, the customer offers the lessor the conclusion of a rental contract vis-à-vis FINCALLORCA as its legal agent in a binding manner. The receipt of booking will immediately be confirmed to the travelling party electronically.
c) The transfer of the offer to conclude a contract by pressing the button “Book now” does not substantiate any claim of the customer to the conclusion of a rental contract in accordance with their booking details. The lessor or, as its representative, FINCALLORCA are on the contrary free to accept or reject the contract offer of the customer.
d) The contract is concluded when the customer receives the booking confirmation from FINCALLORCA.
3. Information, references
3.1. When providing references and information, FINCALLORCA shall be liable, within the framework of legal regulations and contractual provisions, for the proper selection of the source of said information and its correct transfer to the customer. Information agreements containing a contractual primary obligation to provide information shall only be deemed concluded if done so expressly. In accordance with § 675 (2) BGB, FINCALLORCA shall not be liable for the accuracy of the provided information, except for those cases in which a special information agreement was concluded.
3.2. Without an express agreement, FINCALLORCA does not assume any warranty within the meaning of § 276(1) sentence 1 BGB for information on prices, performances, booking conditions, and other circumstances of the travel service provided, nor does it guarantee delivery concerning the information provided about the availability of the services mediated by FINCALLORCA within the meaning of this regulation.
3.3. FINCALLORCA shall only receive special requests to pass them on to the lessor to receive the brokerage services. Unless expressly agreed otherwise, FINCALLORCA is not obligated to fulfil said special requests. These additionally do not form a condition or contractual basis for the mediation order or for the booking declaration of the customer to be transferred from the mediator to the lessor. It is pointed out to the customer that special requests usually only become a part of the contractual obligations of the service provider if these are expressly confirmed by the service provider.
4. Payment processing
4.1. The lessor has granted FINCALLORCA the power of commercial representation to collect all payments to the lessor, including cancellation fees and other payments to the lessor.
4.2. If FINCALLORCA, in its capacity as a mediator, assumes the function of a broker of associated travel services in accordance with § 651w BGB (see Clause 1.3), the following shall apply: FINCALLORCA may only request and accept payments of the customer for remuneration of travel services after ensuring that these will be reimbursed to the customer if these travel services are to be performed by FINCALLORCA itself or if the claims for remuneration of service providers who receive the brokerage are still to be performed, and in case of insolvency of FINCALLORCA as the mediator of associated travel services
a) travel services will be cancelled; or
b) the customer fulfils payment requests for performed travel services by service providers who receive brokerage services and were unsatisfied.
FINCALLORCA shall provide this security when brokering associated travel services by taking out insolvency insurance in acc. with § 651w (3) BGB under specification of the name and contact information of the securer of the customers’ money in a clear, comprehensible, and emphasised form and by transferring a relevant security certificate for all customer payments to the brokers of associated travel service, which results in these payments only becoming due after transfer of said security certificate for associated travel services.
4.3. Upon conclusion of the contract (receipt of the booking confirmation), the service fee according to section 1.5 and a deposit on the arranged holiday property are due. The amount of the deposit is 30% of the total price and must be paid to FINCALLORCA within 5 working days of receipt of the booking confirmation. The remaining balance is to be paid to FINCALLORCA 5 weeks prior to the start of the booking. The customer will also be informed about these payment conditions in the information about the availability of the holiday property before booking. The receipt of payment by FINCALLORCA is decisive.
4.4. If the service fee, the deposit payment and/or the final payment are not received by FINCALLORCA or the agreed payee within this period, although the holiday property is available in accordance with the contract and no contractual or statutory right of set-off or retention exists on the part of the customer, and if the customer is responsible for the delay in payment, FINCALLORCA is entitled, after issuing a reminder with a deadline and after expiry of the deadline, to declare its withdrawal from the contract in the name of and on behalf of the owner and to charge the customer, in the name of the owner, fixed withdrawal fees in accordance with section 6. 2.
4.5. If the lessor is willing and able to transfer the booked holiday property as contractually agreed and if the customer does not have any contractual or legal lien, no claim to occupy the property nor to any contractual performances exists without complete payment.
5. Deposit
5.1. If deposits are to be posted, this shall only substantiate a deposit relationship between the customer and the lessor of the holiday property. FINCALLORCA in no way assumes any obligation to either settle or repay deposits.
5.2. If the lessor demands a deposit, this will be specified in the description of the holiday property as well as in the order confirmation. If notice is made herein that the deposit must be paid to FINCALLORCA, FINCALLORCA, as a commercial agent, merely assumes the position of the lessor’s collection agent.
5.3. The deposit is usually paid on the spot. It is generally not possible to pay the deposit by cheque. Payment of the deposit by credit card or by advance transfer to an account of the lessor is only possible if this has been expressly agreed in each case.
5.4. The deposit secures the fulfilment of the customer's obligations under the contract with the lessor (in particular the return of the keys, payment of consumption-related incidental costs (insofar as a separate settlement has been agreed), compensation for damage to the holiday property, cleaning costs (e.g. in the event that the final cleaning has not been carried out properly by the customer, if so agreed)).
5.5. The lessor or its representative is entitled to make appropriate deductions from the deposit.
5.6. If the lessor or its representatives do not compensate claims under Clause 5.4 from the deposit, it will be repaid on the last day of the booking, before the guest departs. Otherwise, the settlement and any repayments will be made at the latest 14 days after the end of the booking.
6. Withdrawal by the customer before the beginning of the booking (arrival) / Cancellation costs
6.1. It is pointed out that no legal right of withdrawal exists for contracts on holiday properties vis-à-vis lessors, either domestic or foreign; furthermore, in accordance with § 312g (2) sentence 1 clause 9 BGB, no right of revocation exists for contracts on holiday properties concluded at a distance. However, a right of withdrawal does exist if the contract is concluded away from business premises. Nevertheless, the customer is granted a contractual right of revocation by the lessor for contracts mediated by FINCALLORCA, in accordance with the following provisions, unless the lessor has explicitly specified a deviating regulation in the offer. The declaration of revocation before the beginning of the booking should exclusively be directed towards FINCALLORCA as the lessor’s commercial agent. It is strongly encouraged to declare revocation in the text form.
6.2. Lessors can – unless contractually agreed otherwise – charge the following lump sum revocation fees in case of revocation, to be collected by FINCALLORCA as the collection representative. Their calculation takes into account saved expenses as well as a typically possible occupancy of the holiday property in another fashion. These lump-sum revocation fees are as follows:
a) For revocations up to 90 days before the beginning of the booking, 30% of the rental price.
b) From the 89th day up to and including the 60th day before the beginning of the booking, 50% of the rental price.
c) From the 59th day up to and including the 30th day before the beginning of the booking, 75% of the rental price.
d) From the 29th day up to and including the day on which the booking begins, and in case of non-arrival without a declaration of revocation, 90% of the rental price.
6.3. In case the lump sum revocation costs are asserted in accordance with the aforementioned provisions of Clause 6.2, the lessor is not obligated to provide proof of a different occupancy of the holiday property over the originally agreed contract period. Nevertheless, the customer expressly reserves the right to prove directly vis-à-vis the lessor or vis-à-vis FINCALLORCA that the lessor actually did not incur any damages or incurred significantly lower damages than the respectively asserted lump sum compensation. If such proof is provided, the customer shall only be obligated to pay the lower amount.
6.4. The lessor, or FINCALLORCA as its representative, reserve the right to, in the place of the lump sum compensation, assert compensation for the precise loss under consideration of income from another occupancy as well as expenses saved. In this case, the calculation must be proved to the customer with substantiation.
6.5. The customer expressly reserves the right to prove directly vis-à-vis the lessor or vis-à-vis FINCALLORCA that the lessor actually did not incur any damages or incurred significantly lower damages than the respectively asserted lump sum compensation. If such proof is provided, the customer shall only be obligated to pay the lower amount.
6.6. In each instance of a revocation, the customer is entitled to appoint a replacement person, pursuant to the booking contract, who enters into the contract concluded with the customer and takes on all rights and obligations. The lessor can either themselves or via FINCALLORCA as its representative object to the entry of the replacement person into the contract if said person or their fellow traveller(s) do not meet the contractual agreements or other contractually agreed essential circumstances necessary for the performance of the contract and the contractual use of the holiday property.
6.7. It is expressly recommended to take out travel cancellation insurance. Said insurance can be taken out via FINCALLORCA.
7. Termination for reasons of conduct
The lessor or its local authorised person or FINCALLORCA as its representative reserves the right to terminate the contract after the beginning of the booking if the customer and/or their fellow travellers sustainably disrupt the performance of the contract, ignoring a warning, or if their conduct is in breach of contract to such an extent that this justifies immediate termination of the contract. This particularly applies to instances of intentional or grossly negligent damages to the holiday property or its inventory as well as culpable infringements against the special obligations following Clause 10 of these terms and conditions. If the contract is terminated, the lessor still reserves the right to claim the rental price; however, the lessor must deduct the value of those benefits attained through a different occupation of the holiday property.
8. Unutilised service
8.1. If the customer does not, or not completely, use services of the lessor contractually provided to them, particularly attributable to late arrival and/or early departure because of illness or other reasons for which neither the lessor nor FINCALLORCA is responsible, they shall not have the right to claim pro rata reimbursement.
8.2. However, the lessor shall pay to the customer those amounts which they earn from a different occupancy of the property, as well as expenses saved
8.3. The customer reserves the right to prove to the lessor that they made earnings through a different rental of the property or that the relevant income and/or expenses saved exceeded those considered by the lessor.
8.4. It is pointed out to the customer that costs incurred by a termination of a stay through no fault of their own can only be covered by special travel cancellation insurance and not by ordinary travel cancellation insurance. Said special travel cancellation insurance is not included in the price for the holiday property; however, it is still recommended.
9. Obligations of the customer vis-à-vis FINCALLORCA and the lessor, termination by the customer
9.1. The customer shall immediately report any deficiencies by FINCALLORCA to the mediation service of FINCALLORCA and provide the opportunity to remedy the problem. If the customer fails to report through fault of its own, all claims of the customer resulting from the mediation contract shall lapse, if FINCALLORCA would otherwise have been able to provide appropriate assistance.
9.2. The customer shall immediately report deficiencies to the holiday property itself, its furnishings, or other deficiencies or malfunctions to the contact specified by FINCALLORCA, without a special reference towards the lessor themselves, and request a remedy. If said report is not submitted through the customer’s own fault, they shall have no claims vis-à-vis the lessor if they would have been able to immediately remedy to deficiency or malfunction, or remedy the situation by providing another, equivalent holiday property.
9.3. To ensure that the customer is not disadvantaged in providing proof that damages to the holiday property or its facilities are to no fault of their own or in proving the extent of the damages, it is strictly recommended that any damages determined when moving in or at a later point are immediately reported to the lessor or their appointed agent, also if the customer did not cause said damages or if they do not disturb them.
9.4. If the stay at the holiday property is severely impaired by a defect or malfunction for which the lessor is contractually liable, the customer reserves the right to terminate the contract with the lessor. The same applies if it cannot reasonably be expected from them to continue their stay because of said defect or malfunction for an important reason apparent to the lessor. Termination shall only be allowed if the lessor or, if available and contractually agreed, their agent allow an appropriate deadline set by the customer to pass without remedying the defect. No deadline must be set if the defect cannot be remedied, if this is refused by the lessor or their agent, or if a special interest of the customer entitles them to extraordinary termination.
10. Obligations vis-à-vis the lessor
10.1. The holiday property may only be occupied by those persons specified in the contract. In the event of overoccupancy, the lessor, without prejudice to their right to terminate the contract, is entitled to demand an appropriate, additional remuneration for the period of overoccupancy. The surplus persons are to leave the property immediately.
10.2. Visits of any third parties who are not specified as fellow travellers within the framework of the contractual agreements, with a stay extending 24 hours and particularly those including an overnight stay, shall be reported to the lessor. If said notification is not made, or if such visits objectively constitute additional occupancy of the holiday property, the provisions of Clause 9.1. shall apply mutatis mutandis.
10.3. The customer and their fellow travellers undertake to treat the property with care. Customers also undertake to take all efforts which can reasonably be expected from them to contribute to the remedying of any service impairments and reduce potential damages to a minimum.
10.4. The customer shall exactly follow the (operating) instructions on the use of the property and its facilities available in the holiday property or communicate to them on site. In particular, customers are prohibited from making any interventions to the technical facilities of the holiday property, including the electrical installations, the water and sewerage supply, individual appliances, heating, the circulating pump installations of swimming pools, and locking devices without the approval of the owner or their agent. The customer shall be liable for any damages culpably caused by a relevant infringement, if applicable jointly and severally together with their fellow travellers.
10.5. The customer undertakes to observe the local regulations communicated to them, particularly those on fire and noise prevention and the water supply.
10.6. Customers furthermore undertake to regularly clean the holiday property, which shall be left in a clean condition before departure. Any final cleaning included in the price does not cover the cleaning of the dishwasher and the stove, the oven, the refrigerator, and the kitchen appliances; these must be left in a perfectly clean condition. If any extra cleaning is required, the lessor shall charge the cleaning time. Any defilements or damages to the property’s facilities which cannot be remedied by usual means shall be charged separately. Any indemnifications resulting from the aforementioned provisions to the detriment of the customer must be paid to the lessor before departure and can be deducted if a deposit has been posted.
10.7. Pets may only be brought along after prior authorisation by the lessor. The species, size, and number of animals must be indicated precisely and truthfully. The culpable refraining of providing information, or the culpable provision of false information, might constitute grounds for extraordinary termination on the part of the lessor.
11. Arrival and departure time, delayed arrival
11.1. The customer can move into the holiday property on the day of arrival at the time specified in the documents on the brokered holiday property. No claim to prior occupancy exists.
11.2. FINCALLORCA shall provide information on the latest possible time of arrival. No claim to a key transfer or property takeover exists in case of delayed arrival.
11.3. Guests shall always communicate late arrivals to the contact specified in the applicable documents, this particularly applies if the lessor or a local agent is willing to arrange for a delayed (key) transfer in exceptional cases.
11.4. The guest shall bear the accommodation costs incurred due to delayed arrival.
12. Special regulations in connection with pandemics (in particular the Corona virus)
12.1. The parties agree that the arranged services shall always be provided by the respective lessor in compliance with and in accordance with the official requirements and conditions applicable at the respective time of travel. This applies in particular to the occupancy of the respective holiday property by members of one or more households. Occupancy by members of more than one household is explicitly not agreed, irrespective of the agreed maximum number of occupants.
12.2. The customer agrees to comply with reasonable usage regulations or restrictions of the lessor when using the services and to notify the lessor immediately in the event of typical symptoms of illness occurring.
13. Obligations of FINCALLORCA regarding entry regulations and visa entry requirements
13.1. FINCALLORCA shall only inform the customer of the entry and visa regulations if such an order is expressly agreed on. In all other cases, any such duty to clarify or inform only exists if special conditions, either known to FINCALLORCA or publicly evident, necessitate and express notice and the relevant information is not already contained in the offer documents available to the customer.
13.2. Such duties to inform on the part of FINCALLORCA are limited to communicating information from current, industry-standard information sources. FINCALLORCA is not subject to any special research obligation without an express agreement. FINCALLORCA can also fulfil its obligation to provide information by providing reference that the customer should themselves follow up with the information points worth considering.
13.3. The aforementioned provisions shall apply mutatis mutandis to providing information on customs regulations, health regulations for entry, health-related precautionary measures to be taken by the customer and their fellow travellers, as well as for import and export regulations.
14. Liability of the mediator
14.1. If FINCALLORCA has not expressly agreed with the customer to assume a contractual duty, FINCALLORCA shall only be liable for the proper fulfilment of the agency duties. These agency duties in particular include the legally effective transfer of the offer to conclude a contract with the service providers to receive brokerage services, as well as, in the case of acceptance of the contract offer by the service providers to receive brokerage services, the transfer of the confirmation of contract on behalf of and for the account of the service providers to receive brokerage services.
14.2. FINCALLORCA shall not be liable for defects and damages to the customer arising from the mediated travel service. This shall not apply if FINCALLORCA reached an express agreement on the service or the securing of the service, in particular, if this significantly deviates from the service description of the service provider.
14.3. The preceding regulations shall not do prejudice to any of FINCALLORCA’s own liability resulting from the culpable infraction of its agency duties.
14.4. The liability of a mediator pursuant to § 651w (4) BGB and § 651x BGB shall remain unaffected by the regulations above.
15. Place of jurisdiction and governing law, consumer dispute resolution
15.1. FINCALLORCA points out that, against the background of the law on consumer dispute resolution, FINCALLORCA does not take part in any voluntary consumer dispute resolution. If consumer dispute resolution becomes mandatory for FINCALLORCA after its publication, FINCALLORCA shall inform the consumer in some suitable form. For all contracts concluded with electronic transactions, FINCALLORCA makes reference to the European online dispute resolution platform https://ec.europa.eu/consumers/odr/.
15.2. For FINCALLORCA’s agency service, German law shall solely apply to the entire legal and contractual relationship between the customer and FINCALLORCA.
15.3. The customer can only take legal action against FINCALLORCA, if FINCALLORCA is used as a mediator, at its place of business.
15.4. For any claims asserted by FINCALLORCA vis-à-vis the customer, if any claims from the mediation contract are asserted, the customer’s place of residence shall be decisive. For claims against customers who are merchants or legal entities under public or private law with a place of residence or permanent address abroad, or whose place of residence or permanent address is unknown at the time the claim is asserted, and given that claims from the mediation contract are asserted, the place of jurisdiction is agreed as the place of business of FINCALLORCA.
15.5. The regulations above do not apply:
a) if and insofar as any regulations from international agreements or European law, which cannot be overridden contractually and apply to the mediation contract between the customer and FINCALLORCA, result in deviating circumstances to the benefit of the customer; or
b) if and insofar as any regulations in an EU member state of which the customer is a citizen, which cannot be overridden contractually and apply to the mediation contract, offer more beneficial terms to the customer than the aforementioned regulations or the relevant German provisions.
© These Terms and Conditions of Agency and Brokerage are protected by copyright; FINCALLORCA GmbH & Noll | Hütten | Dukic Rechtsanwälte, Munich | Stuttgart, 2004 – 2019
Download:
BookingConditions.pdf
Terminos_y_condiciones_de_intermediacion.pdf
Rural Villa ”Es Rafal”
near Artà (East)- Secluded location with an excellent view
- Mainly barrier-free living space
- Magnificent garden and close to the beach
travel year 2023, can be cancelled free of charge up
to 28 days before arrival, without giving reasons.
The service fee and any travel cancellation
insurance booked remain
unaffected by this promotion.
To the FAQ
(Villas with free cancellation)
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Location of the Rural Villa
The natural stone villa "Es Rafal" with a sea view was fully restored in 2005, and the living/dining and terrace areas were renovated in 2018. It is situated on an 18,000 m² hillside estate between Artà and Son Servera, and provides you with a fantastic view of the sea at the northeast coast of Mallorca. Artà and Son Servera are just around 5 and 9 km away, respectively, and you can reach the beautiful beach of Sa Marjal in just 15 minutes by car.
Map ViewThe Rural Villa at a Glance
Mainly barrier-free living space
Magnificent garden and close to the beach
Supermarket "Naturalia Artà" (4.8 km)
ATM Caixabank (5.5 km)
Weekly market "Artà" (6.7 km)
Golf course "Pula Golf" (4.6 km)
Airport "Palma de Mallorca" (70.5 km)
Detailed Description
This villa is a magnificent building which was constructed around 250 years ago on a hill between Artà and the sea. The location was a truly excellent choice, as even today you can view the paradisiacal landscape of green, lightly wooded hills which appear to melt into the deep blue Mediterranean Sea. When you step out of the car, you will be surrounded by absolute tranquillity, interrupted only by the chirping of birds and the swaying of the trees and palms. In front of you lies the stunning villa property with terraces that branch out on various storeys. The terrace area merges into the huge lounging lawn with a 10 x 5 m pool which faces the sea. The wonderful tree population lends the large garden a delightfully cosy and private atmosphere. If you are bringing children, there is plenty of room across the spacious grounds for them to play and run around, but this area is also excellent for relaxing on the comfortable loungers. The 2 x 2 m daybed is a great spot for some time alone. The pool can be entered via convenient, semi-circular steps and includes a jacuzzi zone where you can relax entirely. Right next to the house you will find a spacious, partially covered terrace with an awning. This is a delightful area to share meals together by gathering at the large table. At the right time of year, early birds can watch the sun rise directly over the sea.
When you enter the two-storey house, you will first come into the large, open living room. You can spend wonderful and varied hours of relaxation indoors, enjoying the tasteful ambience. The rustic exposed beam ceilings and furniture, as well as the cheerful Mallorcan decorations, emphasise the authentical and charming feel of the indoor area, and you will feel effortlessly and completely at ease. Next to the living area you will find the kitchen, which is fully equipped and furnished in the traditional style. The kitchen is excellent for preparing meals together, as it comprises everything you may need on a daily basis, including an induction hob with oven, two fridges, microwave, dishwasher, electric kettle, filter coffee maker, and Senseo machine. Have a good night's sleep in one of the five cosy bedrooms. The three bedrooms on the upper floor have direct access to the rooftop terrace, allowing you to look across the sea as soon as you get up in the morning. One bedroom has an en-suite bathroom, and the other two rooms share a bathroom. The two bedrooms on the ground floor have been designed with a particularly romantic style, have access to the terrace on this floor, and have en-suite bathrooms. All four bathrooms include a toilet and shower. The thick stone walls of the villa keep the house pleasantly cool in warm summer months. In addition, the hillside location keeps you refreshed with a cool sea breeze. In winter, on the other hand, the hills behind the villa keep the cold winds at bay. The house is equipped with central heating and a large fireplace, making it suitable for year-round living. Holidaymakers who would like to spend Christmas at the villa will definitely be getting their money's worth. The villa has extensive additional building capacity which is not available for holiday rental but which highlights the spaciousness of this individual property.
There are four golf courses close to the villa, some just a 5 minutes' drive away. This includes the famous "Pula Golf" course located between Artà and Son Servera. You can also reach the beach of Costa de los Pinos as well as several other natural sand beaches quickly by car. There is a weekly market in the centre of Son Servera every Friday. Here, you will find regional culinary specialities as well as beautiful Mallorcan crafts. The market is absolutely worth a visit, even if just to enjoy a latte at the market place and to relax whilst observing the market hustle from a distance.
(Licence Number: ETV/2, Name: Es Rafal de Sant)
Floor plans
Bed sizes
Double beds:
- Double bed 3: 1,70 x 2,00 m
- Double bed 4: 1,70 x 2,00 m
Single beds:
- Single bed 1: 0,90 x 2,00 m
- Single bed 2: 0,90 x 2,00 m
- Single bed 5: 0,90 x 2,00 m
- Single bed 6: 0,90 x 2,00 m
- Single bed 7: 0,90 x 2,00 m
- Single bed 8: 0,90 x 2,00 m
Video
Prices and Conditions
Additional Services and Deposit
- The so-called "Ecotasa" (Tourist Tax) must be paid on-site in cash. Find more information about the costs here: Frequently-Asked Questions (FAQs) Frequently-Asked Questions (FAQs)
Included Services
- One roll of toilet paper in every bathroom
- Hand soap in every bathroom
- Washing-up liquid and sponge in the kitchen
- Dishwasher tabs (if applicable)
- Free final cleaning
- Free bed sheets and towels
- Kitchen towels
- Bottle(s) of juice
- Pool or beach towels
- Beer
- Rubbish disposal
- Cleaning service with towel and bed linen exchange (for bookings of 14+ nights)
- Grocery service on day of arrival
Important Booking Information
In this villa, up to free 2 Baby Sets consisting of baby cot and high chair are available on request.Booking Calendar/Availability of the Rural Villa
- available
- Arrival/departure
- occupied
- on request
You will be looked after on-site by:
Martin y MariaVisited & photographed
We visit each property and take our own photos.Direct contact
We work together closely with the property owners themselves.Described by us
Descriptions based on our on-site visit and photographs.Reviews
Reviews
Reviewed by: Horst
21.06.2022A beautifully located finca with well-kept and spacious outdoor area and large, well-equipped kitchen. Bedrooms and bathrooms a little small, but perfectly adequate for a vacation. You are quickly in Arta, where there are some good restaurants. The friendliness and helpfulness of Maria Servera Aso and Martin Servera Massanet (manager/owner) should be emphasized.Translated by Google
- Facilities Good (4)
- Cleanliness Good (4)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Good (4)
Reviewed by: Barbara
01.06.2022The finca was clean and everything was perfectly prepared. The refrigerator was filled with drinks. The handling from communication to check-out worked flawlessly, the owners were sympathetic and always responsive. We felt very comfortable there.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Werner
23.05.2022The outdoor area with pool is perfect, the pool is large enough and is cleaned regularly. The old trees on the grounds are beautiful. A small minus point are the bedrooms on the first floor, here everything seems a bit clammy, certainly due to the old brickwork.Translated by Google
- Facilities Good (4)
- Cleanliness Good (4)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Christina
05.05.2022In itself, a nice finca for the vacations. However, it is not clear from the documents that the two bedrooms downstairs are each accessible only from the outside. Unsuitable for families with small children.Translated by Google
- Facilities Good (4)
- Cleanliness Good (4)
- Exterior Good (4)
- Location Good (4)
- On-site service Satisfactory (3)
- Service and booking Good (4)
Reviewed by: Oliver
02.11.2021It is a very beautiful finca. It is super equipped - with everything you need. We have enjoyed the holiday. The terrace and the garden are super nice. The view is top !Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Dorothea
23.10.2021Very well equipped accommodation, nice ambience Bedroom simple and functional, unfortunately no wardrobes Bathrooms badly ventilated and small Swimming pool very clean, but with 18.0 degrees water temperature very cold at this time of year Very well equipped kitchen and common living room Washing machine and dryer available Very beautifully laid out outdoor area Road to the finca very bad with many potholesTranslated by Google
- Facilities Outstanding (5)
- Cleanliness Good (4)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service No rating
- Service and booking Good (4)
Reviewed by: Tina
12.09.2021A beautiful finca with a spacious property and large pool. The exterior and also the interior of the finca is very well maintained and stylishly furnished.Translated by Google
- Facilities Satisfactory (3)
- Cleanliness Good (4)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Good (4)
- Service and booking Good (4)
Reviewed by: Daniel
15.08.2021When we were still in Düsseldorf at the airport, we already got a message that the finca is ready for occupancy. From the query of the arrival data to the reception itself, everything worked very well and we felt very well picked up. Martin with his daughter Maria and the staff around were always there for us. Every two days the garbage was picked up, after a week everything was cleaned up including new towels and the beds were made. We have found the finca as described and shown in pictures. There is nothing missing here to get along well with the number of people. Beautiful views of the sea and the surrounding area due to the slightly higher location. The two bathrooms on the ground floor do not have a window, so ventilation was a bit difficult. The finca has no air conditioning was clear to us and despite the summer we could sleep quite well with the ceiling fans. Partly the mattresses should be replaced. Since we had two children 12 and 16 years, the partly disturbed Wi-Fi reception was sometimes a bit annoying. For us adults times a nice change!Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Kai
23.10.2019Overall, we give a good rating. There are little things that could be better, but we got along fine.Translated by Google
- Facilities Good (4)
- Cleanliness Satisfactory (3)
- Exterior Good (4)
- Location Satisfactory (3)
- On-site service Good (4)
- Service and booking Outstanding (5)
Reviewed by: Tobias
02.10.2019Top location, top finca and very nice landlordTranslated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Klars
16.09.2019The Finca "Es Rafal" near Arta leaves nothing to be desired. The whole facility is just a dream and we had a lot of fun. Thanks again to the landlord!!!!!Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Nicole
12.08.2019Beautiful, gently renovated finca in Majorcan style. A lot of change, everything very well maintained. Large pool with Jacuzzi, enough deckchairs and a Balinese bed. Two large refrigerators. Very good kitchen equipment. Everything very clean and well maintained! Every 2-3 days someone empties the waste and cleans the pool and wipes the leaves away. Martin, our landlord took good care of us at all times and gave us great tips for restaurants, shopping etc.. We felt very comfortable (2 families with 2 children) and we missed nothing. We'll be happy to come back.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Jannik
31.07.2019We had a great time in this great clean and super equipped finca. We were there with Neunt (7 adults + 2 children) and felt very comfortable. Cutlery, pots, dishes, everything abundantly available. Minor problems (a fan was relatively loud) were fixed by the local supervisor within an hour! We'd love to come back!Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Cornelia
09.07.2019The finca's really great. We were there with three families and both the adults and the children got their money's worth. Martin was always very reliable and fulfilled every wish immediately. We can only recommend the Finca. Thank you so much for a wonderful time.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Barbara
17.06.2019Everything's fine. Beautiful pool - much nature - best equipment.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Sabine
10.06.2019Beautiful Finca with all kinds of luxury. Super equipped kitchen. Can be recommended in good conscience.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Volker
14.05.2019Everything to your complete satisfactionTranslated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Jens
23.10.2018We (6 adults + 2 children) spent one week in the Finca in October 2018, our conclusion: Great house, super beautiful garden, big pool, comfortable beds, enough towels and a really very good kitchen equipment. Everything absolutely clean and maintained! The covered terrace withstands heavy rain and storm (we were there during the big storm). The administrator is present but reserved. The finca is very remote so you have to rely on a car. But we liked that very much. You get peace of mind, but you don't bother anyone yourself. Absolutely recommendable!!!Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Andrea
11.10.2018Beautiful house and complex. Equipment leaves nothing to be desired. Everything works and the support is excellent. We'll be happy to come back.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Hubertus
16.08.2018We all enjoyed it very muchTranslated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: David
11.07.2018We spent a week on this beautiful finca and can say: All thumbs up! Upon arrival, we were directly overwhelmed by the house, the property and the grounds. It actually looks like there in reality as in the photos. From the first telephone call at the airport to the farewell on the last day, Martin looked after us very well, without being intrusive. We only saw him twice, so we did not observe or feel under supervision. He speaks perfect German and there were no problems. The finca itself is partially renovated, nice and very super-friendly. The equipment is enough for 10 people, so seems to have been increased. Martin also offered to bring everything you need, and if possible. Long barbecues with the great gas grill under the covered new terrace rounded off the days off. The garden, the pool - a dream! Have breakfast in the shade of the olive trees in the morning, enjoy the numerous opportunities to relax during the day (pool, whirlpool, loungers, ...). The kitchen is also top: induction cooker, huge oven, two oversized refrigerators; cutlery, pots, pans and dishes as far as the eye can see. We recommend this finca with all your heart and will definitely come back. The booking over as well as some requests to Fincallorca went without a hitch. Everything was easy and self-explanatory. Questions were quickly answered or forwarded to Martin. All in all, the motto is: Fincallorca and Finca Es Rafel = 5 STARS!Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Mame
04.07.2018The finca is completely the photos put into the network, everything very well maintained and clean, a total of beautiful grounds. We were welcomed by the owner very friendly; in the fridge were drinks and fruit for our reception ready.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Good (4)
Reviewed by: Susanne
24.05.2018Very nice well equipped finca with nice pool. During our stay the finca had just been completely renovated. We felt very comfortable there. Good care, missing items in the newly refurbished kitchen was grateful for the information and promptly provided for remedy.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Anne
11.04.2018Fantastic, beautiful finca, with a large outdoor area. Pool was also big and adequate. We all felt very well. Only a few minutes drive to the nearest shops. The finca was great modernized on the ground floor. Modern kitchen with nice dining and living area. The landlord was very nice, very good German and was always ready if we had questions or problems. We would always rent this beautiful finca again :)Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Lena
06.08.2017We were satisfied with the Finca Es Rafael. The extras such as high chairs and beds were great. It was clean and the landlord came by almost every day to get the garbage, to clean the pool and to see to it. However, the kitchen is too small for the number of people and the decor is bad. There are no large bowls, sieves etc. Also kitchen utensils such as cooking spoons, whisk etc. would be necessary. There are 2 large refrigerators with freezer which is really great. The washing machine worked too.Translated by Google
- Facilities Satisfactory (3)
- Cleanliness Good (4)
- Exterior Good (4)
- Location Good (4)
- On-site service Good (4)
- Service and booking Good (4)
Reviewed by: Monika Fiedler
06.06.2017Great area, well maintained, nice and reliable landlord. Very spacious for 10 adults and 3 children. 10min to Arta Everything very uncomplicated.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Edi
08.05.2017Wonderful, quiet location. Excellent care and advice for restaurants and shopping. Good communication, as the landlord speaks very good German. Fast response to technical problems and responsive.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Good (4)
Reviewed by: Jürgen Hagemeier
02.05.2017Everything top in orderTranslated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Peter Steul
14.04.2017Beautiful finca in scenic surroundings. A little out of the way, but absolutely quiet. Very nice outdoor area with great pool and nice view.Translated by Google
- Facilities Satisfactory (3)
- Cleanliness Good (4)
- Exterior Good (4)
- Location Satisfactory (3)
- On-site service Outstanding (5)
- Service and booking Good (4)
Reviewed by: Günter Schüller
05.01.2017Great location, nice house, the garden is convincing, the kitchen equipment could be betterTranslated by Google
- Facilities Satisfactory (3)
- Cleanliness Good (4)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Good (4)
Reviewed by: Josef Heier
23.08.2016It was a very nice finca was clean and tidy, very good care, very nice pool everything was great!Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Rudolf und Heidi Daxböck
18.08.2016We can recommend the finca Es Rafal. Everything was very clean and well maintained. Very good equipment in the kitchen. Very nice pool and a great garden area. The service on site was excellent. The location is a bit out of the way but easy to reach, sometimes disturbs the music of the surrounding fincas.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Karin Kreis
28.06.2016We were 10 pers. and our rating is very positive. The finca was lovely and the decor was good to very good. The outdoor area was well maintained, the pool had us of course very pleased.Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Good (4)
- Service and booking Good (4)
Reviewed by: Stefan Elsässer
10.04.2016Beautiful finca in a great location. Everything you need, available. Kitchen appliances complete, clean and in good condition. Service good and discreet.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Cornelia Schumacher
07.11.2015Great quiet finca. Super dear manager / landlord. Were really excited. Everything was clean, a lot of peace, wonderful Rundumblick.Einfach only to be recommended!Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Katja
05.07.2015We were in 2012 with 5 couples in the Finca Es Rafal. We liked it very much and we felt very well. The location is unique - the only criticism was the non-functioning coffee machine and now and then cold water while showering. But the super-relaxed and very sympathetic administrator Martin Servera was immediately on the spot and has done everything to fix it. We are now considering booking this finca 2016 again, because in the baths even a lot was retrofitted. On the whole, the holiday has given us a lot of pleasure and is super positive in our memory.Translated by Google
- Facilities Satisfactory (3)
- Cleanliness Good (4)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Müller M.
03.10.2014Super nice, quiet finca near Arta. Big clean, nice pool. Nice and caring German-speaking landlord. Great wide view over the mountains to the sea. We were there in September with 6 adults and 5 children and there were no problems. On the 2 day the dishwasher was broken but this had the landlord after about 3 hours exchanged (very good). All in all a very nice holiday. Thank you. With Fincallorca again and again.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Good (4)
- Exterior Good (4)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Horst Bayerlein
03.10.2014friendly and helpful landlord. The location of the finca is very good, shops, beach are nearby. The entire facility is well maintained, without any defects. The only negative points are: the last approx. 300 meters driveway to the finca are a gray for every car. Outside, cozy, covered seating is missing. Only a table with awning is not enough. An outdoor shower would also be appropriate. Otherwise everything was super.Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Good (4)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Kuhn
08.11.2012Everything worked out wonderfully. We will definitely use the services of Fincallorca again.Translated by Google
- Facilities No rating
- Cleanliness No rating
- Exterior No rating
- Location No rating
- On-site service No rating
- Service and booking No rating
Reviewed by: Klink
28.09.2012The finca Es Rafal is beautiful, clean, in a great location, with great pool and large, well-kept garden. We were absolutely thrilled. The reception by the manager / owner was perfect and everything worked out great. However, the finca appears in the search mask 'with air conditioning', but does not have air conditioning.Translated by Google
- Facilities No rating
- Cleanliness No rating
- Exterior No rating
- Location No rating
- On-site service No rating
- Service and booking No rating
Reviewed by: Maria, Johanna, Karl-Heinz und Dieter
15.09.2012We were from 1.9. until 12. 9. 2012 guest in Finca Es Rafal. The friendly owner greeted us with freshly picked figs and in the fridge we found some welcome drinks. The complex is very well maintained, has a great location (foresight) and a great pool. The beach chairs were comfortable and certainly not cheap, the rooms clean and tidy with enough towels. To improve the water supply in some bathrooms (drop by drop and lukewarm), in the upper floor is an old closet unfortunately not open, below a terrible crackling bed (120 cm). For the kitchen, a few larger bowls, dessert or salad bowls and beer glasses should be purchased. Otherwise, we had a wonderful relaxing holiday with great weather and would recommend this finca.Translated by Google
- Facilities No rating
- Cleanliness No rating
- Exterior No rating
- Location No rating
- On-site service No rating
- Service and booking No rating
Reviewed by: Horn
30.05.2012It was beautifully located, quiet environment, good facilities of the rooms and especially the kitchen, fast, easy service with a problemTranslated by Google
- Facilities No rating
- Cleanliness No rating
- Exterior No rating
- Location No rating
- On-site service No rating
- Service and booking No rating
Reviewed by: Kristina Baral
23.09.2011We were in the Finca "Es Rafal" near Artá - and enjoyed it very much! Wonderful view, beautiful garden, quiet and yet near the village Artá. Everything great!Translated by Google
- Facilities No rating
- Cleanliness No rating
- Exterior No rating
- Location No rating
- On-site service No rating
- Service and booking No rating