Conditions
Deviating from the general cancellation conditions of the Fincallorca Terms and Conditions of Agency and Brokerage, the owner of the participating villa grants a free cancellation option for all new bookings for the travel year 2021 up to 28 days before arrival.
If this booking is cancelled less than 28 days before arrival, point 6.2.d) of Fincallorca GmbH’s general terms and conditions of brokerage apply.
All other points of the general terms and conditions as well as the payment of the service fee and any travel cancellation insurance booked remain unaffected by this
promotion.
To the FAQ
Frequently-Asked Questions (FAQs)
Frequently-Asked Questions (FAQ)
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Is there a 'Tourist Tax' on Mallorca?
Yes. Since 1 July 2016, the Balearic Islands have imposed a so-called 'Ecotasa' (tourist tax), which must be paid by all tourists who visit Mallorca. The cost of this tax varies depending on your chosen accommodation; for villas and apartments, the tax is € 2.00 from 01. May until 31. October, and € 0.50 from 01. November until 30. April (plus 10% VAT (IVA) in each case). From the 9th day of your holiday, the tax rate is reduced by half. The tourist tax must be paid by anyone over the age of 16 (inclusive). The tax is either included in your villa's nightly rate, or must be paid during your stay (ideally upon arrival) in cash to the owner of the villa. Please note that the villa owner is required, as part of their acceptance of the 'Ecotasa', to take your personal details (this may include taking a copy of your passport). If the 'Ecotasa' is to be paid in cash on-site, this will be indicated in the description of the property and in your booking confirmation. You will then arrange the payment of the 'Ecotasa' during your stay directly with the villa owner.
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How does the Booking Process work?
On the details page of every villa, you can send us either a binding booking or a non-binding booking request. If you book bindingly, we will forward your booking information directly to the appropriate house owner and, following their final approval, we will send you your final booking documents by email. If you request a non-binding booking, we will send you a booking offer by email, which you can then book on a binding basis if you so choose. We will then forward your booking information to the appropriate house owner and, following their final approval, we will send you your final booking documents by email.
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Is it possible to pre-reserve your desired period in a villa?
No, due to the high volume of bookings within our villas, it is unfortunately not possible to reserve a desired booking time in an object for a few hours or days.
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How does the Payment Process work?
Following the conclusion of a contract (receipt of the booking confirmation), a deposit is required. This deposit is 30% of the total price of your stay, and must be paid to Fincallorca within 5 days of receipt of the booking confirmation. The final 70% must then be paid 5 weeks before the start of your stay. The applicable payment conditions will be communicated to you in your booking form for a non-binding booking or binding booking. It will also be included in the booking confirmation. For payment of the deposit and the final payment, Fincallorca accepts bank transfer or in case of last minute bookings (up to 6 weeks before arrival) credit card (Visa & Mastercard). In case of payment by credit card, you will receive an individual payment link from us via email.
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Who is covered by the Travel Cancellation Insurance policy?
The Travel Cancellation Insurance that we offer as an intermediary alongside the rental of a villa covers, besides the person in whose name the policy is held, further persons of risk. These persons of risk include, besides the immediate family, anyone travelling as part of the same group, as well as their immediate family and caregivers, as long as no more than 12 people have booked. Events covered by the insurance can be found in § 2 of the insurance terms and conditions.
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When are the Check-In and Check-Out Times?
Your booked accommodation will be ready on your day of arrival by 16.00 CET. On your day of departure, you must leave the property by 10.00. Of course, you can arrive later than 16.00 on your first day; this depends entirely on your flight time.
Arrival at your villa: Checking in to a villa
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Must I provide my ID number after booking?
Requesting your ID number is normal during the process of booking a holiday. When boarding a plane or checking into a hotel, your personal details will, in all likelihood, be checked. We also require the ID number of the main booking person shortly after conclusion of the booking process, and then forward this to the owner of the villa that you have booked. This is required by the Mallorca Tourism Ministry, and also has the practical advantage that it helps the owner to identify you upon arrival.
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Why do all travellers aged 16 and over need to be identified?
Pursuant to art. 50, paragraph 11 of the Balearic Islands Tourism Law (amending act 8/2012 of 19th July to its version of 1st August 2017), the operator of a holiday rental must provide information about his/her holiday guests to the police (Dirección General de Policiá) in accordance with the Law on the Protection of Citizens. This information must be provided for each holiday guest over the age of 16, and must include the following pieces of information: name, surname, identification number, type of identification document, date of issue, sex, date of birth, nationality, arrival date, and traveller's signature. Five weeks before your arrival, Fincallorca will send you a form via email which you must hand to the owner of the property upon arrival.
You can find an example of this form here: Traveller's identification form
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How does the handover of the villa work?
Around 5 weeks before your arrival, you will receive your comprehensive documentation from us regarding the handover of keys and how to get in touch with the house owner or manager on-site. This includes a detailed description of how to get to the property or an easy-to-find meeting point. In case of confusion or a flight delay, please contact the house owner or manager, who will then help you with the way or provide you with a new arrival time. At the house, the owner or manager will then give you the keys to the property, and show you around the most important functions of the property. In order to ease this process, it is important that you give us your flight details - including arrival time, departure time, and flight numbers - at least 4 weeks before your stay. We will then forward this information to the house owner or manager so that they may prepare for your arrival.
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Who will take care of any problems that may arise during my stay?
If there should be problems on-site concerning the house that you have booked or other issues (for example a medical emergency or similar), please contact the house's owner or manager as soon as possible. They can then help you as soon as they are able to. You can also, of course, contact us at any point; we will then forward your concerns to the appropriate person.
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Should I bring my own towels and bed linen, and which other services are included?
Every single villa in our programme offers some inclusive services and amenities. These include, without exception, towels, dish-towels, and bed linen. In addition, they will provide, on the day of arrival, some drinking water, soap in the bathrooms, at least one roll of toilet paper per bathroom, and washing-up liquid. Many villas also offer other amenities, which you can find underneath the price table on each villa's detail page.
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Is there a minimum stay?
With very few exceptions, most houses can only be booked for a minimum of seven nights. Once this minimum is reached, any number of nights over seven is possible. Unless stated otherwise, the arrival day and departure day can be on any day of the week. Please note, however, that villa owners generally wish to avoid having gaps in their villa's availability, so the possible travel period may depend on bookings that are already confirmed.
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Can I bring my dog with me?
Some villas in our programme allow you to bring your dog on holiday with you. With this in mind, we have a 'Dogs Allowed' filter on our website which allows you to choose all of the villas where dogs are permitted. You will then only be shown the villas where dogs are allowed, although this must then be confirmed with the owner. Before we give you the final confirmation that you can bring your dog, we must arrange this with the appropriate villa owner. Please understand that we may ask you for the number of dogs, their breed, and their size. For example, some villas only allow you to bring exactly one dog; others may only wish for holidaymakers to bring small dogs, and so on.
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Can I smoke in my villa?
Every villa in our programme is non-smoking. Smoking is therefore never allowed inside, but rather exclusively in the outdoor areas of the villa.
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What should I do with rubbish during my villa holiday?
A villa holiday is always on a self-service basis. This includes rubbish removal; please note that, unlike in some other countries, there is no authority which arranges rubbish collection at your villa, but rather you must take any rubbish which accumulates to the rubbish tip in each town. Please ask the villa owner or manager when you arrive at the villa where the nearest rubbish tip can be found in order to dispose of any rubbish which builds up during your stay. Please note that these tips may be closed at the weekend, so we recommend going on a weekday to dispose of rubbish.
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How do I avoid an ant infestation at my villa?
To avoid getting ants in your villa, please remove all rubbish as soon as possible. Rubbish contained in plastic bags that is, for example, left by the front door, will always attract bugs like ants. This is even more so in southern Europe than in central or northern Europe. Ants may also come inside, particularly in the kitchen, if leftover food is not thrown away thoroughly enough. With that having been said, ants are a normal part of the scenery at any countryside villa. Should your problem with ants become too much for you during your stay, please contact the owner or manager of the villa so that further steps can be taken to solve the problem.
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What will the access road to my villa be like?
The countryside of Mallorca is subject to a so-called "sealing ban". This means that it is not permitted to tarmac over most natural paths or roads, and must be kept as sturdy earth trails instead. This means that they can be very bumpy and rocky. Please note also that bushes and tree branches may extend far into the road. These factors can sometimes make the journey to your villa, which will likely be located in a countryside location, rather difficult. The car rental companies on Mallorca are aware of this fact, and so are relatively lenient when it comes to returning a car covered in dust. However, we recommend driving slowly and carefully in order to avoid scratches in the surface of the car.
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What will the surroundings of my villa be like?
Modern holiday villas have, in many cases, a long history of development. Even these days on Mallorca, there are numerous active farmers who are specialised in almonds, olives, oranges, and lemons. Many of these also raise typical Mallorca species like donkeys, sheeps, chickens, peacocks, and so on. Anyone renting a villa on Mallorca should keep in mind that some villas will be in close proximity to fields where, for example, sheeps are grazing or other animals are kept. This will also be the cause of a so-called 'Eco-Noise', which is part of any villa holiday. Most people, especially children, understand the importance of looking after such an environment, and some villa owners even offer donkey rides or petting zoos for children to enjoy.
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What kind of standards can I expect when it comes to water, electricity, and so on?
The infrastructure at most villas cannot be compared to other parts of europe, for example when it comes to electricity, that sometimes doesn't flow constantly, or regarding water pressure, warm water service, or how clean the tap water is. However, such minor details are completely normal for countryside locations. If there should be any massive problem during your stay, please contact your villa owner or manager as soon as possible.
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What should I keep in mind when it comes to using the pool?
Mallorca is often called the 'Island of Wind'; this is largely due to the afternoon weather phenomenon called 'Embat', which consists of a strong sea breeze (although this can be welcome due to the heat), which of course sometimes brings leaves and insects into the pinca pool. That is not to say, however, that this makes the pool extremely dirty or affects the PH-value of the pool or the water quality. Most pools have their own net, attached to a long pole, which you can use to clean the surface of the water. The general cleaning of the pool generally takes place automatically via a timed circulating pump, as well as manually by a 'pool boy'. If you have any doubts about the quality of the pool water at your booked villa, please contact your villa's owner or manager so that they can check the water quality for you.
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What does Fincallorca's Best-Price Guarantee mean?
It is our goal to offer you the best product at the best possible price. This means that we are not only very selective when it comes to choosing our villas, but also when it comes to pricing them. Although a majority of the houses in our programme can only be found on our website, there are also villas which you can book through other websites and portals. The point of our best-price guarantee is to ensure that every villa in our programme can be booked via our platform for the best possible price on the market. If you happen to find one of our villas for a cheaper price through someone else, please send us the competing offer up to five days after booking and we will aim to beat the offer. If we are unable to do so, you can cancel your booking with us free of charge. With the Fincallorca best-price guarantee, you are always on the safe side.
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Why is it not possible to select certain time periods, although they are available?
Our landlords themselves are the ones who determine how long is the minimum rental period per stay. The same applies to the arrival and departure days and whether gaps between two stays are permitted. In some houses, due to the owner´s organisational reasons, arrival is only possible on certain days of the week. Through the interaction of these rules, it can happen that certain arrival days and/or departure days are not eligible in the booking form.
Terms and Conditions of Fincallorca GmbH
Terms and Conditions of Agency and Brokerage of FINCALLORCA GmbH
Dear customers,
The following Terms and Conditions of Agency and Brokerage between you – hereinafter the “customer” – and FINCALLORCA GMBH – hereinafter “FINCALLORCA” – shall become part of the brokerage contract, given that these are effectively agreed upon as you make a booking for a holiday home/holiday apartment. “Holiday apartments” and “holiday homes” shall hereinafter be jointly referred to as a “holiday property”. The following Terms and Conditions of Agency and Brokerage at the same time govern the contractual relationship between you and the owner/lessor, with whom the contract on the brokerage by FINCALLORCA is concluded. The owner or lessor of the holiday property will hereinafter, for reasons of simplicity, be referred to as the “lessor”. Therefore, please read through these terms and conditions carefully.
- Position and performances of FINCALLORCA, applicable legal provisions
- Booking process
- Information, references
- Payment processing
- Deposit
- Withdrawal by the customer before the beginning of the booking (arrival) / Cancellation costs
- Termination for reasons of conduct
- Unutilised service
- Obligations of the customer vis-à-vis FINCALLORCA and the lessor, termination by the customer
- Obligations vis-à-vis the lessor
- Arrival and departure time, delayed arrival
- Obligations of FINCALLORCA regarding entry regulations and visa entry requirements
- Liability of the mediator
- Place of jurisdiction and governing law, consumer dispute resolution
1. Position and performances of FINCALLORCA, applicable legal provisions
1.1. On its websites, FINCALLORCA offers brokerage services for third-party performances, viz. contracts with lessors of holiday properties. FINCALLORCA merely assumes the position of a mediator between the customer and the lessor.
1.2. If FINCALLORCA brokers a composite performance by the lessor, consisting of the touristic main performance and ancillary performances (e.g. accommodation and transport) and if these ancillary performances of the lessor are an essential component of the main performance, FINCALLORCA merely assumes the position of a mediator for the contract between the customer and the lessor. The same applies if the ancillary performances of the mediated lessor do not make up a significant share of the overall value in the composition of the performance of the provider and neither represent an essential characteristic of the performance composition of the provider or FINCALLORCA itself, nor are they advertised as such.
1.3. As a mediator, FINCALLORCA assumes the position of a provider of associated travel services, given that the conditions to offer associated travel services under the legal provisions of § 651w BGB [German Civil Code] are met by FINCALLORCA.
1.4. Without prejudice to the obligations of FINCALLORCA as a provider of associated travel services (particularly the transfer of the legally prescribed form and the conclusion of customer deposit insurance in case of collection activity by FINCALLORCA) and the legal consequences in case these legal obligations are not met, FINCALLORCA is neither a travel organiser nor a contracting party to the rental contract over the holiday property concluded with a booking, also if the conditions specified in 1.2 or 1.3 are met. As such, the company is not liable for the information provided by the lessor on prices or performances, for the performance itself, or for any shortcomings in the performance. Any liability of FINCALLORCA resulting from the brokerage contract and legal provisions, particularly the mandatory provisions on teleservices and electronic business, shall remain unaffected.
1.5. The rights and obligations of FINCALLORCA as a mediator result from these Terms and Conditions of Agency and Brokerage as well as any supplementary contractual agreements, alternatively from the legal provisions laid out in §§ 675, 631 et seqq. BGB (provisions on agency business against payment).
1.6. If the following provisions contain regulations on the stay as well as the rights and obligations of the customer and the lessor, these regulations will be made by FINCALLORCA as a commercial agent in the name of the lessor and with the authority to represent them; they shall become content of the contract which comes into being through the mediation by FINCALLORCA.
2. Booking process
2.1. For bookings made by telephone, in writing, or via e-mail or fax, the following applies:
a) With the booking, the customer offers the lessor the conclusion of a rental contract on the holiday property vis-à-vis FINCALLORCA as its legal agent in a binding manner.
b) The rental contract with the lessor enters into force with the receipt of the booking confirmation (declaration of acceptance), which is made by FINCALLORCA in the name of the lessor as its agent and representative. The booking confirmation does not require a certain form.
2.2. Bookings can be made without individual communication through an online booking process (contract of electronic commerce). For the conclusion of the contract, the following applies:
a) The online booking process is explained to the customer through the relevant internet presence of FINCALLORCA. The customer has a relevant correction option available to correct their entries and to delete or reset the entire online booking form. The use of this option is explained. The contract languages offered to perform the online booking are indicated. If the contract text is stored by FINCALLORCA in the online booking system, the customer will be informed of said storage and the option to access the contract text at a later time.
b) By pressing the button “Book now”, the customer offers the lessor the conclusion of a rental contract vis-à-vis FINCALLORCA as its legal agent in a binding manner. The receipt of booking will immediately be confirmed to the travelling party electronically.
c) The transfer of the offer to conclude a contract by pressing the button “Book now” does not substantiate any claim of the customer to the conclusion of a rental contract in accordance with their booking details. The lessor or, as its representative, FINCALLORCA are on the contrary free to accept or reject the contract offer of the customer.
d) The contract is concluded when the customer receives the booking confirmation from FINCALLORCA.
3. Information, references
3.1. When providing references and information, FINCALLORCA shall be liable, within the framework of legal regulations and contractual provisions, for the proper selection of the source of said information and its correct transfer to the customer. Information agreements containing a contractual primary obligation to provide information shall only be deemed concluded if done so expressly. In accordance with § 675 (2) BGB, FINCALLORCA shall not be liable for the accuracy of the provided information, except for those cases in which a special information agreement was concluded.
3.2. Without an express agreement, FINCALLORCA does not assume any warranty within the meaning of § 276(1) sentence 1 BGB for information on prices, performances, booking conditions, and other circumstances of the travel service provided, nor does it guarantee delivery concerning the information provided about the availability of the services mediated by FINCALLORCA within the meaning of this regulation.
3.3. FINCALLORCA shall only receive special requests to pass them on to the lessor to receive the brokerage services. Unless expressly agreed otherwise, FINCALLORCA is not obligated to fulfil said special requests. These additionally do not form a condition or contractual basis for the mediation order or for the booking declaration of the customer to be transferred from the mediator to the lessor. It is pointed out to the customer that special requests usually only become a part of the contractual obligations of the service provider if these are expressly confirmed by the service provider.
4. Payment processing
4.1. The lessor has granted FINCALLORCA the power of commercial representation to collect all payments to the lessor, including cancellation fees and other payments to the lessor.
4.2. If FINCALLORCA, in its capacity as a mediator, assumes the function of a broker of associated travel services in accordance with § 651w BGB (see Clause 1.3), the following shall apply: FINCALLORCA may only request and accept payments of the customer for remuneration of travel services after ensuring that these will be reimbursed to the customer if these travel services are to be performed by FINCALLORCA itself or if the claims for remuneration of service providers who receive the brokerage are still to be performed, and in case of insolvency of FINCALLORCA as the mediator of associated travel services
a) travel services will be cancelled; or
b) the customer fulfils payment requests for performed travel services by service providers who receive brokerage services and were unsatisfied.
FINCALLORCA shall provide this security when brokering associated travel services by taking out insolvency insurance in acc. with § 651w (3) BGB under specification of the name and contact information of the securer of the customers’ money in a clear, comprehensible, and emphasised form and by transferring a relevant security certificate for all customer payments to the brokers of associated travel service, which results in these payments only becoming due after transfer of said security certificate for associated travel services.
4.3. A down payment becomes due upon conclusion of the contract (receival of the booking confirmation). The height of the down payment amounts to 30% of the rental price which must be settled vis-à-vis FINCALLORCA within 5 working days after the booking confirmation. The remaining amount must be paid to FINCALLORCA 5 weeks before commencing the trip. The customer shall be informed about these payment conditions before booking; this information is included with the general information on the availability of the holiday property. The punctuality of a payment is determined by receipt by FINCALLORCA.
4.4. If the down payment and/or the remaining payment is not received by FINCALLORCA or the agreed payment recipient within these deadlines, notwithstanding the fact that the holiday property is available as contractually agreed and the customer does not have any contractual or legal lien, FINCALLORCA is entitled to, after issuing a reminder with a deadline in the name of and with the power of attorney of the lessor, to declare its withdrawal from the contract and to charge the customer lump-sum withdrawal fees on behalf of the lessor, in accordance with Clause 6.2.
4.5. If the lessor is willing and able to transfer the booked holiday property as contractually agreed and if the customer does not have any contractual or legal lien, no claim to occupy the property nor to any contractual performances exists without complete payment.
5. Deposit
5.1. If deposits are to be posted, this shall only substantiate a deposit relationship between the customer and the lessor of the holiday property. FINCALLORCA in no way assumes any obligation to either settle or repay deposits.
5.2. If the lessor demands a deposit, this will be specified in the description of the holiday property as well as in the order confirmation. If notice is made herein that the deposit must be paid to FINCALLORCA, FINCALLORCA, as a commercial agent, merely assumes the position of the lessor’s collection agent.
5.3. The deposit must in principle be posted in cash. In general, it is not possible to post a deposit using a cheque; deposits can only be posted using a credit card if this has been expressly agreed in individual cases.
5.4. The deposit serves as a security for the obligation of the customer to return the keys, to pay the consumption-dependent ancillary costs such as electricity, water, gas, and phone charges, to compensate for damages to the holiday property, as well as to compensate for damages incurred if the final cleaning is not performed in a proper manner.
5.5. The lessor or its representative is entitled to make appropriate deductions from the deposit.
5.6. If the lessor or its representatives do not compensate claims under Clause 5.4 from the deposit, it will be repaid on the last day of the booking, before the guest departs. Otherwise, the settlement and any repayments will be made at the latest 14 days after the end of the booking.
6. Withdrawal by the customer before the beginning of the booking (arrival) / Cancellation costs
6.1. It is pointed out that no legal right of withdrawal exists for contracts on holiday properties vis-à-vis lessors, either domestic or foreign; furthermore, in accordance with § 312g (2) sentence 1 clause 9 BGB, no right of revocation exists for contracts on holiday properties concluded at a distance. However, a right of withdrawal does exist if the contract is concluded away from business premises. Nevertheless, the customer is granted a contractual right of revocation by the lessor for contracts mediated by FINCALLORCA, in accordance with the following provisions, unless the lessor has explicitly specified a deviating regulation in the offer. The declaration of revocation before the beginning of the booking should exclusively be directed towards FINCALLORCA as the lessor’s commercial agent. It is strongly encouraged to declare revocation in the text form.
6.2. Lessors can – unless contractually agreed otherwise – charge the following lump sum revocation fees in case of revocation, to be collected by FINCALLORCA as the collection representative. Their calculation takes into account saved expenses as well as a typically possible occupancy of the holiday property in another fashion. These lump-sum revocation fees are as follows:
a) For revocations up to 90 days before the beginning of the booking, 30% of the rental price.
b) From the 89th day up to and including the 60th day before the beginning of the booking, 50% of the rental price.
c) From the 59th day up to and including the 30th day before the beginning of the booking, 75% of the rental price.
d) From the 29th day up to and including the day on which the booking begins, and in case of non-arrival without a declaration of revocation, 90% of the rental price.
6.3. In case the lump sum revocation costs are asserted in accordance with the aforementioned provisions of Clause 6.2, the lessor is not obligated to provide proof of a different occupancy of the holiday property over the originally agreed contract period. Nevertheless, the customer expressly reserves the right to prove directly vis-à-vis the lessor or vis-à-vis FINCALLORCA that the lessor actually did not incur any damages or incurred significantly lower damages than the respectively asserted lump sum compensation. If such proof is provided, the customer shall only be obligated to pay the lower amount.
6.4. The lessor, or FINCALLORCA as its representative, reserve the right to, in the place of the lump sum compensation, assert compensation for the precise loss under consideration of income from another occupancy as well as expenses saved. In this case, the calculation must be proved to the customer with substantiation.
6.5. The customer expressly reserves the right to prove directly vis-à-vis the lessor or vis-à-vis FINCALLORCA that the lessor actually did not incur any damages or incurred significantly lower damages than the respectively asserted lump sum compensation. If such proof is provided, the customer shall only be obligated to pay the lower amount.
6.6. In each instance of a revocation, the customer is entitled to appoint a replacement person, pursuant to the booking contract, who enters into the contract concluded with the customer and takes on all rights and obligations. The lessor can either themselves or via FINCALLORCA as its representative object to the entry of the replacement person into the contract if said person or their fellow traveller(s) do not meet the contractual agreements or other contractually agreed essential circumstances necessary for the performance of the contract and the contractual use of the holiday property.
6.7. It is expressly recommended to take out travel cancellation insurance. Said insurance can be taken out via FINCALLORCA.
7. Termination for reasons of conduct
The lessor or its local authorised person or FINCALLORCA as its representative reserves the right to terminate the contract after the beginning of the booking if the customer and/or their fellow travellers sustainably disrupt the performance of the contract, ignoring a warning, or if their conduct is in breach of contract to such an extent that this justifies immediate termination of the contract. This particularly applies to instances of intentional or grossly negligent damages to the holiday property or its inventory as well as culpable infringements against the special obligations following Clause 10 of these terms and conditions. If the contract is terminated, the lessor still reserves the right to claim the rental price; however, the lessor must deduct the value of those benefits attained through a different occupation of the holiday property.
8. Unutilised service
8.1. If the customer does not, or not completely, use services of the lessor contractually provided to them, particularly attributable to late arrival and/or early departure because of illness or other reasons for which neither the lessor nor FINCALLORCA is responsible, they shall not have the right to claim pro rata reimbursement.
8.2. However, the lessor shall pay to the customer those amounts which they earn from a different occupancy of the property, as well as expenses saved
8.3. The customer reserves the right to prove to the lessor that they made earnings through a different rental of the property or that the relevant income and/or expenses saved exceeded those considered by the lessor.
8.4. It is pointed out to the customer that costs incurred by a termination of a stay through no fault of their own can only be covered by special travel cancellation insurance and not by ordinary travel cancellation insurance. Said special travel cancellation insurance is not included in the price for the holiday property; however, it is still recommended.
9. Obligations of the customer vis-à-vis FINCALLORCA and the lessor, termination by the customer
9.1. The customer shall immediately report any deficiencies by FINCALLORCA to the mediation service of FINCALLORCA and provide the opportunity to remedy the problem. If the customer fails to report through fault of its own, all claims of the customer resulting from the mediation contract shall lapse, if FINCALLORCA would otherwise have been able to provide appropriate assistance.
9.2. The customer shall immediately report deficiencies to the holiday property itself, its furnishings, or other deficiencies or malfunctions to the contact specified by FINCALLORCA, without a special reference towards the lessor themselves, and request a remedy. If said report is not submitted through the customer’s own fault, they shall have no claims vis-à-vis the lessor if they would have been able to immediately remedy to deficiency or malfunction, or remedy the situation by providing another, equivalent holiday property.
9.3. To ensure that the customer is not disadvantaged in providing proof that damages to the holiday property or its facilities are to no fault of their own or in proving the extent of the damages, it is strictly recommended that any damages determined when moving in or at a later point are immediately reported to the lessor or their appointed agent, also if the customer did not cause said damages or if they do not disturb them.
9.4. If the stay at the holiday property is severely impaired by a defect or malfunction for which the lessor is contractually liable, the customer reserves the right to terminate the contract with the lessor. The same applies if it cannot reasonably be expected from them to continue their stay because of said defect or malfunction for an important reason apparent to the lessor. Termination shall only be allowed if the lessor or, if available and contractually agreed, their agent allow an appropriate deadline set by the customer to pass without remedying the defect. No deadline must be set if the defect cannot be remedied, if this is refused by the lessor or their agent, or if a special interest of the customer entitles them to extraordinary termination.
10. Obligations vis-à-vis the lessor
10.1. The holiday property may only be occupied by those persons specified in the contract. In the event of overoccupancy, the lessor, without prejudice to their right to terminate the contract, is entitled to demand an appropriate, additional remuneration for the period of overoccupancy. The surplus persons are to leave the property immediately.
10.2. Visits of any third parties who are not specified as fellow travellers within the framework of the contractual agreements, with a stay extending 24 hours and particularly those including an overnight stay, shall be reported to the lessor. If said notification is not made, or if such visits objectively constitute additional occupancy of the holiday property, the provisions of Clause 9.1. shall apply mutatis mutandis.
10.3. The customer and their fellow travellers undertake to treat the property with care. Customers also undertake to take all efforts which can reasonably be expected from them to contribute to the remedying of any service impairments and reduce potential damages to a minimum.
10.4. The customer shall exactly follow the (operating) instructions on the use of the property and its facilities available in the holiday property or communicate to them on site. In particular, customers are prohibited from making any interventions to the technical facilities of the holiday property, including the electrical installations, the water and sewerage supply, individual appliances, heating, the circulating pump installations of swimming pools, and locking devices without the approval of the owner or their agent. The customer shall be liable for any damages culpably caused by a relevant infringement, if applicable jointly and severally together with their fellow travellers.
10.5. The customer undertakes to observe the local regulations communicated to them, particularly those on fire and noise prevention and the water supply.
10.6. Customers furthermore undertake to regularly clean the holiday property, which shall be left in a clean condition before departure. Any final cleaning included in the price does not cover the cleaning of the dishwasher and the stove, the oven, the refrigerator, and the kitchen appliances; these must be left in a perfectly clean condition. If any extra cleaning is required, the lessor shall charge the cleaning time. Any defilements or damages to the property’s facilities which cannot be remedied by usual means shall be charged separately. Any indemnifications resulting from the aforementioned provisions to the detriment of the customer must be paid to the lessor before departure and can be deducted if a deposit has been posted.
10.7. Pets may only be brought along after prior authorisation by the lessor. The species, size, and number of animals must be indicated precisely and truthfully. The culpable refraining of providing information, or the culpable provision of false information, might constitute grounds for extraordinary termination on the part of the lessor.
11. Arrival and departure time, delayed arrival
11.1. The customer can move into the holiday property on the day of arrival at the time specified in the documents on the brokered holiday property. No claim to prior occupancy exists.
11.2. FINCALLORCA shall provide information on the latest possible time of arrival. No claim to a key transfer or property takeover exists in case of delayed arrival.
11.3. Guests shall always communicate late arrivals to the contact specified in the applicable documents, this particularly applies if the lessor or a local agent is willing to arrange for a delayed (key) transfer in exceptional cases.
11.4. The guest shall bear the accommodation costs incurred due to delayed arrival.
12. Obligations of FINCALLORCA regarding entry regulations and visa entry requirements
12.1. FINCALLORCA shall only inform the customer of the entry and visa regulations if such an order is expressly agreed on. In all other cases, any such duty to clarify or inform only exists if special conditions, either known to FINCALLORCA or publicly evident, necessitate and express notice and the relevant information is not already contained in the offer documents available to the customer.
12.2. Such duties to inform on the part of FINCALLORCA are limited to communicating information from current, industry-standard information sources. FINCALLORCA is not subject to any special research obligation without an express agreement. FINCALLORCA can also fulfil its obligation to provide information by providing reference that the customer should themselves follow up with the information points worth considering.
12.3. The aforementioned provisions shall apply mutatis mutandis to providing information on customs regulations, health regulations for entry, health-related precautionary measures to be taken by the customer and their fellow travellers, as well as for import and export regulations.
13. Liability of the mediator
13.1. If FINCALLORCA has not expressly agreed with the customer to assume a contractual duty, FINCALLORCA shall only be liable for the proper fulfilment of the agency duties. These agency duties in particular include the legally effective transfer of the offer to conclude a contract with the service providers to receive brokerage services, as well as, in the case of acceptance of the contract offer by the service providers to receive brokerage services, the transfer of the confirmation of contract on behalf of and for the account of the service providers to receive brokerage services.
13.2. FINCALLORCA shall not be liable for defects and damages to the customer arising from the mediated travel service. This shall not apply if FINCALLORCA reached an express agreement on the service or the securing of the service, in particular, if this significantly deviates from the service description of the service provider.
13.3. The preceding regulations shall not do prejudice to any of FINCALLORCA’s own liability resulting from the culpable infraction of its agency duties.
13.4. The liability of a mediator pursuant to § 651w (4) BGB and § 651x BGB shall remain unaffected by the regulations above.
14. Place of jurisdiction and governing law, consumer dispute resolution
14.1. FINCALLORCA points out that, against the background of the law on consumer dispute resolution, FINCALLORCA does not take part in any voluntary consumer dispute resolution. If consumer dispute resolution becomes mandatory for FINCALLORCA after its publication, FINCALLORCA shall inform the consumer in some suitable form. For all contracts concluded with electronic transactions, FINCALLORCA makes reference to the European online dispute resolution platform https://ec.europa.eu/consumers/odr/.
14.2. For FINCALLORCA’s agency service, German law shall solely apply to the entire legal and contractual relationship between the customer and FINCALLORCA.
14.3. The customer can only take legal action against FINCALLORCA, if FINCALLORCA is used as a mediator, at its place of business.
14.4. For any claims asserted by FINCALLORCA vis-à-vis the customer, if any claims from the mediation contract are asserted, the customer’s place of residence shall be decisive. For claims against customers who are merchants or legal entities under public or private law with a place of residence or permanent address abroad, or whose place of residence or permanent address is unknown at the time the claim is asserted, and given that claims from the mediation contract are asserted, the place of jurisdiction is agreed as the place of business of FINCALLORCA.
14.5. The regulations above do not apply:
a) if and insofar as any regulations from international agreements or European law, which cannot be overridden contractually and apply to the mediation contract between the customer and FINCALLORCA, result in deviating circumstances to the benefit of the customer; or
b) if and insofar as any regulations in an EU member state of which the customer is a citizen, which cannot be overridden contractually and apply to the mediation contract, offer more beneficial terms to the customer than the aforementioned regulations or the relevant German provisions.
© These Terms and Conditions of Agency and Brokerage are protected by copyright; FINCALLORCA GmbH & Noll | Hütten | Dukic Rechtsanwälte, Munich | Stuttgart, 2004 – 2019
Download:
BookingConditions.pdf
Terminos_y_condiciones_de_intermediacion.pdf
Rural Villa ”Limonera”
near Son Servera (East)- Absolutely quiet but centrally located
- Golf courses nearby
- Country house charm and citrus fragrance
before arrival, without giving reasons.
The service fee and any travel cancellation
insurance booked remain
unaffected by this promotion.
To the FAQ
(Villas with free cancellation)
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Location of the Rural Villa
In one of the most beloved regions on the island lies this single-storey modern villa, with its lemon and orange trees, centrally located near Ma-4040 but absolutely peaceful between Cala Ratjada and Sant Llorenç des Cardassar. Pula Golf is just 2 km away, and the family-friendly sandy beach of Sa Marjal is just 4 km. With its steep, narrow streets, Son Servera is a great starting point for shopping, cafes, and restaurants, while toward the sea there are many beautiful coastal towns and beaches, such as Cala Millor, Cala Bona, Costa dels Pins, and Cala Agulla. The enchanting town of Artà is a 20-minute drive away.
Map ViewThe Rural Villa at a Glance
Golf courses nearby
Country house charm and citrus fragrance
Supermarket "Eroski" (5.8 km)
ATM Banca March (3.6 km)
Weekly market "Son Servera" (5.6 km)
Golf course "Pula Golf" (1.9 km)
Airport "Palma de Mallorca" (66.9 km)
Detailed Description
"If life gives you lemons (and oranges), make lemonade." Wise advice that perfectly suits a holiday in the villa "Limonera", when ripe, juicy, deliciously aromatic fruit literally grows in front of your eyes on a 7,000 m² estate. Living in the peaceful countryside here between Capdepera and Son Servera provides countless opportunities and plenty of space for making life "cool": in the lounge chairs by the pool, next to mighty palm trees, under the arching bamboo shade roof. It's a pity you can't ride a balloon up and over the villa to see with your own eyes what the video shows. The sea and coast are within easy reach! You could practically hit a tee shot onto the Pula Golf course, and the wide green around the house is a great place to practice a few chip shots and improve your handicap this holiday. The spectators in the stands provide the atmosphere and the barbecue...
"Limonera" is a single-storey villa with country charm and lemon-scented atmosphere. A friendly entryway bids welcome. High ceilings with overhead lighting and floor-length glass doors make it bright and airy. A wide range of seating is informally arranged around the dining table, fireplace, and TV. Uncomplicated comfort makes for good company, especially on cooler evenings. The classy, open shelving with the long stovepipe is a visual highlight. The adjacent small kitchen is fully equipped for making a quick brunch or salad (and of course some fresh lemonade). Everyone can serve themselves as they like – it's a holiday after all. The washing machine, ironing board, and iron are in a separate utility room. Each of the two double bedrooms has a solid wooden bed frame and a relaxing view of the green garden, as well as a modern bath with shower and tub. That's really something to work with, isn't it?
Life has generously gifted this region of Mallorca. The Mediterranean countryside around Sant Llorenç, with small woods and plantations, is ideal for bicycle tours, hiking, and horseback rides (several riding stables are in the area). You can also take the fresh air in the nature park on the Llevant peninsula, with the Cap de Ferrutx and Cap des Freu preserves, and in the most popular and lively coastal region with sandy beaches, dune formations, and stalactite caves. The fine sandy beach Playa de Sa Coma, about 900 m long and 60 m wide, is especially attractive and has a shady promenade for strolling. The Calvary steps of Puig de San Salvador lead the way to the enchanting village of Artà. Enjoy one of the most beautiful views of the island.
(Licence Number: ETV/303, Name: Casa Pula)
Video
Prices and Conditions
- Season Prices
- Additional Services and Deposit (1)
- Included Services (13)
- Optional Services (4)
- Best-Price Guarantee
Additional Services and Deposit
- The so-called "Ecotasa" (Tourist Tax) must be paid on-site in cash. Find more information about the costs here: Frequently-Asked Questions (FAQs) Frequently-Asked Questions (FAQs)
Included Services
- One roll of toilet paper in every bathroom
- Hand soap in every bathroom
- Washing-up liquid and sponge in the kitchen
- Dishwasher tabs (if applicable)
- Free final cleaning
- 1 - 3 bottles of water
- Free bed sheets and towels
- Kitchen towels
- Bottle(s) of juice
- Bottle(s) of wine (red/white)
- Salt, pepper, oil, vinegar
- Other herbs and spices
- Towel/bed linen exchange (once per week)
Optional Services
- Grocery service on day of arrival € 15 + cost of shopping
- Cleaning service € 25 / hour
- Private chef (on demand)
- Massage service (on demand)
Important Booking Information
In this villa, up to 2 Baby Sets consisting of baby cot and high chair are available on request. The first set is free.Booking Calendar/Availability of the Rural Villa
- available
- Arrival/departure
- occupied
- on request
You will be looked after on-site by:
ToniVisited & photographed
We visit each property and take our own photos.Direct contact
We work together closely with the property owners themselves.Described by us
Descriptions based on our on-site visit and photographs.Reviews
Reviews
Reviewed by: Silke
07.12.2019Beautiful Finca with all comfort and great viewTranslated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Regula
20.10.2019The Finca Limonera is beautifully located near the town of Son Servera. In about 10 minutes by car you can reach beautiful beaches. It is bright and practically furnished, the kitchen is spacious and we felt very comfortable. The take-over also went well for tiptop - we were even a little too early and the landlord was already there. The garden is very well-kept and it was great for the children that you could also climb on the roof... we would come back anytime...Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Matthias
13.09.2019A very beautiful finca in a beautiful location. We'll be happy to come back.Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Dragana
19.07.2019A beautiful finca close to the beach and the city, very well equipped and the rental process ran smoothly. The outdoor area with the pool is beautiful. We can only recommend the Finca.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Peter
21.05.2019First class, Top Clean! The landlords strive to make the Finca available to the tenants in a perfect condition. It is also nice to have trees with oranges and lemons ready for the tenants.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Damian
05.05.2019The finca is beautifully and quietly situated. Ideal recreation is guaranteed. Particularly noteworthy were the orange and lemon trees. You could prepare fresh O juice in the morning. The refrigerator was also well equipped with drinks as well as many spices and the most important spices for cooking.Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Sarah
04.09.2018We liked the Finca very much and we are very happy to come back. We often cooked our own meals and there was really nothing missing in the kitchen. The garden was very beautifully laid out, well maintained and not visible. We gratefully accepted the fresh fruit on the plantation, so we often added fresh oranges or figs for breakfast. The pool was a good size, was cleaned twice a week and was in very good condition. The landlords, Maria and Toni, were super friendly and understood German well.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Thomas
06.06.2018We were as a family on the finca, 2 adults and 2 children. Reception: The reception by the owner's wife worked perfectly. We met in the parking lot of a golf course. She drove us to the finca and explained everything. In the fridge were waiting for us beer, a bottle of champagne and water. A very nice gesture from the owners. Fresh fruit was also on the table. Location: The finca is beautifully situated in the east of Mallorca, near Son Severa. From time to time you hear a car or a little barking dogs, but this was not annoying for us. Otherwise we would have thought we were the only ones in the world otherwise it was so quiet there. Equipment: The two bedrooms are big enough and the respective wardrobes offer a lot of space and storage space. The bathrooms are very clean, a bathroom was even equipped with a bath. The bathrooms have hand soaps, sufficient bath and hand towels and a hairdryer. Kitchen: It was thought of everything, which made our self-catering heart beat faster. The kitchen has a washing machine, enough crockery for 6 to 8 people, an iron, ironing board, stove with oven and microwave, coffee maker and toaster, dishwasher and a very large fridge freezer. The equipment of the kitchen was really perfect, everything was there !!! We did not miss anything. Spices and oil were also in the closet. In the house you can still find some toys, books and utensils for the beach. As there are trees with lemons and oranges on the property, there was fresh juice every morning. Outside situation: the pool was a great size and there was an outdoor grill. Everything was very very clean, the pool was cleaned twice within 6 days. All around a beautiful country house, everything very clean and tidy. The on-site support was extremely good. We felt very well and missed nothing! We thank the owners from the heart and come back in any case !! We do not want to spend more holidays on any other finca. The booking through Fincallorca was again and again flawlessly and smoothly. The finca was as described at the last finca exactly as described on the internet. We had not had a bad experience with both the websites and the reviews (so no guesses !!!) and would always book through Fincallorca.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Uwe
16.02.2018Telephone conversation with the owner couple after taking over the car at the airport, speak very good English and German. Very friendly welcome (on time) in the parking lot of Pula-Golf, just a few hundred meters from the finca. Good meeting point - So you did not have to spend hours looking for country roads on the farm. So it worked great. Unfortunately, the weather made a dash through the bill, the more beautiful that the finca was well heated. The owners live only a few minutes away and were able to help us 2x very quickly. A few minutes after our call on the spot. Halfen us on the one hand in setting the TV on German television and on the other as the gas for heating and hot water was all that was very existential in this season (mid-February), because the houses are not isolated (as in Germany) for winter months , Only the seating could be more comfortable. Couch very low, wicker chair uncomfortable. All things that you probably do not miss in the summer months, because everything is going on outside. On the terrace are comfortable furniture. Kitchen well equipped. The fridge was filled with drinks and food for the first day, on the living room table was a large bowl of fresh fruit - great service!Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Good (4)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Good (4)
Reviewed by: Claudia
04.11.2017The finca is very quietly situated. There's really nothing to hear except dog barking. When we arrived, everything was clean and tidy. During the first four days WLAN did not work. Then we had a power cut and no more water. The emergencies were quickly resolved. We couldn't use the pool anymore because the water was much too cold (October). In the Finca it smells (particularly in the bedrooms) and one of the baths was moldy. It was cleaned once during our absence. The sanitary facilities are very outdated. The furnishing of the finca is inadequate. So the sofa is completely sat through, the dining room chairs do not fit the height of the table. When it rains, the entire anteroom is flooded because the old, beautiful door is not watertight at all. The kitchen is equipped with everything. Although everything is old and shows clear signs of use, it works.Translated by Google
- Facilities Poor (2)
- Cleanliness Good (4)
- Exterior Good (4)
- Location Good (4)
- On-site service Good (4)
- Service and booking Outstanding (5)
Reviewed by: Karoline
28.09.2017The finca is very lovingly and tastefully decorated. Equipment in the kitchen is great. Toni and his wife are very friendly and the delivery worked great. The welcome already awaited us beer, sparkling wine, water and a lush fruit basket. The grounds and the pool are also very well maintained. Overall, very generous for 2 people. The location is perpfekt for peace seekers (we only noticed the bells of the sheep). The nearest beach, shopping and action can be reached by car in a few minutes. We were completely satisfied.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Good (4)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: SonArta
27.07.2017Overall beautiful and mostly very quiet finca, very nice owners - anytime again.Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Marlis Cremer
14.01.2017Finca Limonera exceeded our expectations. The location in relation to all the other destinations that we had in Mallorca was great. The cleanliness was completely ok. The plot is so large that the distances to the other fincas is very large and you did not feel disturbed or observed by any neighbors. The fireplace in the evening made for a wonderful comforting atmosphere, firewood was available in sufficient quantity and quality. Oranges, mandarins and lemons could be harvested from the trees in the fincaeigenem garden. The manager couple on site was friendly and competent. We were completely satisfied and we have stated that we certainly if necessary. to another season, want to come back again.Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Martin Koerfer
23.10.2016We spent in a beautiful finca pleasant and quiet days. Very friendly and always helpful landlord. The finca is highly recommended for couples who value tranquility. The finca is very idyllic.Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Good (4)
Reviewed by: Ulrike Dr. Fritz-Desch
08.08.2016everything was greatTranslated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Klaus-Dieter Axemacher
29.06.2016We had two wonderful weeks in the Finca Limonera. We found everything exactly as described at Fincallorca. Equipment of the Finca was very good, everything available what you need. The on-site care of Toni and his father was very cordial. If you are looking for peace, relaxation and privacy, this finca is in very good hands. The settlement on Fincallorca was as always perfect and without complications.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Heike
30.05.2016The finca is very well equipped, very tastefully decorated, the service on site is very friendly, helpful and accommodating. The grounds (with orange and lemon trees to pick for the morning fresh orange juice) are very well maintained, the pool was clean. It is all there, what the vacationer's heart desires. Highly recommended u anytime again.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Jeannerat Christoph
29.03.2016The accommodation was clean. Inside and out. Very quiet location. The kitchen was very well equipped. Very much dishes and glasses. So you can easily invite a few people. Pool was clean. Water of course very cold in the season. The fireplace in the house we really liked.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Good (4)
- Exterior Good (4)
- Location Good (4)
- On-site service Good (4)
- Service and booking Good (4)
Reviewed by: Afshari
10.03.2016Everything fineTranslated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Good (4)
Reviewed by: Andrea Göttlich
22.10.2015Everything as described on the internetTranslated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Werner Sattler
06.10.2015Nice, reliable and helpful owner. Location in the north-east is top overlooking Son Servera. Short ways to shopping, top bays with sandy beach are reached in a short time. The finca itself was very well maintained, both indoors and outdoors. Everything you needed as a self-catering was there. The pool was also great, at night you could even illuminate it. The finca is highly recommended - we would book this again!Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Christa Fröhler
22.09.2015we were very satisfied. Everything was there what you needed. Enough hand / bath towels availableTranslated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Markus Schnyder
28.07.2015The finca has fully met our expectations and the caring family (Toni, Maria, ...) was very nice. We can only recommend this finca to all!Translated by Google
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Good (4)
Reviewed by: Verena Gerber
22.06.2015The finca was very clean. Also the location is good, you are fast at the sea or for shopping. the service of fincallorca very good. outside area very nice, only the straw mats in the seating area roofing are likely to be renewed, the food always small pieces in the plate. very nice and quiet. The pool is very clean and well maintained, also nice, that you can pick fresh fruits every day. "GREAT"Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Good (4)
- Service and booking Outstanding (5)
Reviewed by: Verena Girlinger
10.06.2015We fully agree with the existing great reviews, we had a great and smooth stay from start to finish. The finca is exactly the photos and descriptions, is beautifully located, unapproachable, beautiful garden, great views, the house itself very clean and well maintained. The owner provided us fruit, water and wine on the day of arrival and was very uncomplicated and warm. Even coffee powder, oil, spices, dishwasher tablets and laundry detergent were available. The entrance of the large and extensive property was closed by means of gate, which allowed us to run our children around the house without worries and guilty conscience. We will definitely come back, everything was to our complete satisfaction. Last but not least a thank you to Fincallorca, we find the offer and the uncomplicated professional handling super!Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Oli & Familie
09.06.2015Convinced of the holiday last year (see previous review) we were again this year in the Finca Limonera. Toni welcomed us warmly and had again several drinks in the fridge. The property is well maintained and the oranges and limes really taste great. A must in the morning is a freshly squeezed orange juice from our own harvest, so the fruits are ripe. And a water with freshly sliced lime tastes even more refreshing. The beaches are easy to reach by car and for everyone's taste. Alternatively, relax by the pool and on the terrace. Shopping in Son Servera are quite sufficient. Very good restaurants (Binicanella, Ca'n Julia, Cases de fetget ...) are reached as quickly. And again this time only for me to say: we will be back!Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Hans-Dieter Girlinger
08.06.2015In summary: Simply the perfect holiday !!! The location of the finca is perfect for all moods of a holiday! few kilometers to a myriad of dream beaches, a few minutes to the nearest supermarket, lots of scenery and tranquility. The finca is unreasonably located a few kilometers from the Costa dels Pins (dream beach!). The large garden with pool leaves nothing to be desired. The house is optimal for a family with two to three children. Clean, in great shape and equipped with everything necessary - even an alarm system. In the garden fruit can be harvested as you wish (lemons, oranges, figs, etc.). I could swarm for hours, so just off to Mallorca in the Finca Limonera. Many thanks to Toni for the nice welcome and farewell. We will be back family GirlingerTranslated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Daniel
02.06.2015Everything was great. The finca is highly recommended. We felt very comfortable.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Marianne Guggisberg
03.03.2015Was very happy with everythingTranslated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Good (4)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Good (4)
Reviewed by: Jörn
02.01.2015We had a great week at Finca Limonera. The booking through Fincallorca was easy. Presentation of Finac on the website very well (many photos). The finca itself, we found just fantastic. The view from the terrace to the pool in the distance over the large garden (without direct neighbors) is sensational. The location is also very quiet and not too far from supermarket + beach. The equipment in the finca is ok and fully functional. The only thing to change is the beds (or at least the mattresses, which are rather hard and uncomfortable). The landlord is super nice and always available, if there are problems. We can definitely recommend the finca!Translated by Google
The owner has informed us that he has renewed all mattresses in the finca.
- Facilities Good (4)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Good (4)
Reviewed by: Albrecht
12.11.2014We found the mattresses very uncomfortable, for our taste too narrow, but above all hard and uncomfortable.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Janine
31.10.2014We spent with 5 people (1Kleinkind) a wonderful and unforgettable holiday in this finca! Everything was to our complete satisfaction, on request we could move in the morning and we were warmly welcomed! We did not miss anything and we felt safe and totally comfortable! We would book this finca again !!! Even for the little one there was a lot of toys!Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Fam Naegeli - St. Gallen CH
03.10.2014We were from 20. Sept to 4. Oct in the Finca Limonera and can only say it in one word: Fantastic! For those of you who would like to read our experiences in detail, below is our summary: ARRIVAL / DEPARTURE / CONTACT TO TONI We arrived at 20.00 clock in the finca and were very tired. Toni welcomed us warmly and as already mentioned by other guests, drinks were already available in the fridge. Furthermore, Toni has a folder with various information about the region ready. Also for the departure it went totally uncomplicated over the stage. He passed the night before because we had to leave very early on Saturday. FINCA / EQUIPMENT The finca is well equipped, everything necessary available. From hairdryer to filter coffee to more than enough bath towels. Both children's chairs (Ikea), cots, toys for the beach and Jumbo Lego are all there. The finca also has an alarm system, which we did not know in advance. Important to mention and to our full surprise: After the first week Toni comes with his crew over and cleans the finca and the pool. The beds are newly made, waste taken and dirty towels exchanged! Wow - great service, which we additionally paid in the last vacation in Tuscany. SURROUNDINGS The finca is very quiet. The "main street" we did not bother us at all, which is certainly a matter of opinion. The solo entertainer of the Golf Club we have two, three times heard from afar, but not late into the night. (maybe seasonal) There are other fincas in the area, of which we did not hear much except the "dog barking". Visual contact simply impossible. We mainly visited the beach "Calla Marjal". Just 5 minutes away by car, not overcrowded at all and gently sloping. It is not a white-sandy beach, but immaculate condition. The bar has a great kitchen and absolutely friendly staff. OTHER TIPS We were at the market in Alcudia (Sunday / about 45 min) and in Arta (Tuesday / about 15 min) and can say: both very nice, but Arta definitely a MUST. The market is probably smaller than in Alcudia, but clearer and the town very very pretty with many, delicious restaurants. For dinner we were with our two kids (1.5 & 3.5) only 1x. We opted for the restaurant Peperoncino. As the name suggests, Italian cuisine, but delicious, child friendly and in the center of Son Servera. We, as a family of 4 can only recommend the finca - Thanks for the 14 days - we will be back!Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: E. von der Krone
13.09.2014An absolute stroke of luck! In the Finca Limonera we immediately felt at home. Well equipped with everything you could wish for. There were many things we did not expect. Tastefully and lovingly decorated, but not overloaded. Garden, house and pool very well maintained. Kitchen equipment optimally with plenty of dishes, spices, oil etc. A lot of towels in the bathrooms, even fresh flowers on the vanities. The fridge actually filled with a very generous initial supply of drinks. The bedrooms are small, but with large wardrobe and large windows overlooking the garden, double bed a bit small, but ok. Flat screen TV with all German programs. Book selection and individual magazines. Toni Massanet is very friendly, speaks English and a little German, made it easy our early arrival (the finca was cleaned early in the morning after departure of the previous guests super fast and thoroughly and all the best!) And also our late departure. Location of the finca favorable to the place Son Servera (with car max 5 min.) With restaurants and purchase possibilities. Location very rural, but not for people who are looking for total peace and seclusion. Neighboring buildings in sight, but without direct contact, but with the usual everyday noises. Dog barking from the neighborhood, on Saturdays even nocturnal party noise from some distance until 3 o'clock in the morning. The about 500 m distant road you can hear at night with the window open a bit. In the afternoon it was usually very quiet. Although the finca is even equipped with various mosquito repellent options (spray, lamps, etc.), we had no undisturbed nights, as there are really many mosquitoes! After studying various customer reviews of other Finca Mallorca villas, we believe that we have done a real stroke of luck with the Finca Limonera with an optimal price-performance ratio. We had a relaxing holiday! The contact and the Buchunsabwicklung with Fincallorca has inspired me as an experienced former travel agent. Everything was optimal and well organized.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Good (4)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Holger Regin
12.09.2014We were with 4 adults for 10 days in August for the first time in a finca. We were greeted by the owner and his wife. Fantastic was the outdoor area with the very nice and clean pool. Grapes, limes, lemons and figs were harvested fresh every day. The finca is very quiet, so after the many beach visits relaxation was announced. The restaurant Biniciella is definitely worth a visit. Very good Mallorcan cuisine and friendly staff. All in all ... a super finca that we can only recommend. Thanks to Fincallorca for a great service. Ilka, Holger, Melanie and LutzTranslated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Oliver und Familie
30.05.2014We were guests in early May and are still excited. The owner welcomed us warmly and had already filled the fridge with water, beer, cava, milk and orange juice. The finca is beautiful as seen in the pictures and offers plenty of space. Everything is modern and decorated with Mallorcan elements. In the morning we were able to have breakfast on the large terrace and to enjoy a freshly pressed orange juice from our own harvest. The temperatures were up to 26 degrees, the pool was a welcome respite, especially the kids had their fun. On the beach we were always in Sa Font de Sa Cala, as this bay has charmed us and in the pre-and post-season is not crowded. For dinner, we can fully recommend the family-run restaurant Binicanella, which is only 2 minutes drive or just 15 minutes walk away. The dishes (also for the kids) were always sumptuous and delicious. Only a bit further away and also fantastically located you can dine in the in-house restaurant to Se Cases de Fetget. Those who prefer to dine at home can also prepare something at the on-site barbecue or in the fully equipped kitchen. Supermarkets for shopping and various destinations can be reached quickly by rental car or bus. We can recommend the finca and look forward to the next vacation in Majorca and very happy in the Finca Limonera.Translated by Google
- Facilities Outstanding (5)
- Cleanliness Outstanding (5)
- Exterior Outstanding (5)
- Location Outstanding (5)
- On-site service Outstanding (5)
- Service and booking Outstanding (5)
Reviewed by: Bettina B.
07.07.2013Good and easy handling via Fincallorca. Owner very friendly and accommodating (later departure). Fruit basket / water / cava and beer were in the fridge in the welcome. Every Friday the family comes to clean / garden. Who likes to cook should take knives. We felt very well in the finca - albeit with a few drawbacks. The finca has a nice layout but in parts looks a bit worn (we were always glad if the dishwasher and the washing machine had done its job). Beautiful south exposure and evening sun on the terrace. Lime and apricots were harvested fresh from the garden. The finca is located on the access road to the finca area, ie in some cases was more traffic than we had expected, phased trucks and vans. Below the property, a dirt road leads to a finca that is inhabited by a Spanish family constantly. The connection to the transport infrastructure and Son Servera or Arta is very good.Translated by Google
- Facilities No rating
- Cleanliness No rating
- Exterior No rating
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Reviewed by: Heichel
10.06.2013We were over Pentecost 2013 in the Finca Limonera near Son Severa. Absolutely quiet location, very nice owners, well maintained and clean. Finca and service over Fincallorca were great and absolutely recommendable! We will be back!!!Translated by Google
- Facilities No rating
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- Exterior No rating
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Reviewed by: 4 Hamburger
19.05.2013Great finca, just like in the pictures. Great facilities, a very nice caretaker, the us (2 adults and two girls 7/9) had already filled the fridge on arrival. Pool, garden, barbecue all tip top. Trips in 15 minutes to dream beach (Agulla) Anytime again Finca limonera. In the morning we picked the oranges and lemons for the juice ourselves.Translated by Google
- Facilities No rating
- Cleanliness No rating
- Exterior No rating
- Location No rating
- On-site service No rating
- Service and booking No rating
Reviewed by: Kerstin
29.05.2012We spent a wonderful holiday at the Finch Limonera. The finca is gorgeous, especially the garden with the very nice terrace and the pool. In Son Servera you can shop wonderfully and the villages Artá and Capdepera are worth a visit. Only the beautiful beaches such as Cala Torta are a lot further than two minutes by car. We left with a heavy heart and can only recommend the finca.Translated by Google
- Facilities No rating
- Cleanliness No rating
- Exterior No rating
- Location No rating
- On-site service No rating
- Service and booking No rating
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First of all thank you very much for taking the time to evaluate the finca. We are sorry that from your point of view there was reason for complaint. The rural environment leads to the occasional barking of dogs from the neighbourhood. Due to the storm in October there were problems with humidity in the finca, which could now be solved. The owner of the finca will also thoroughly check and extend the kitchen equipment. We hope to see you again in this or any other of the many fincas from our programme!